Carlos Mora
New York
Summary
Dynamic and results-driven professional with extensive experience at Naya LLC, excelling in employee training and food safety compliance. Proven ability to enhance customer service and maintain high-quality standards through effective teamwork and clear communication. Skilled in dough handling and multitasking, ensuring efficient operations and exceptional service delivery.
Overview
3
3
years of professional experience
Work History
Crew Trainer
Naya LLC
Manhattan
07.2025 - Current
- Trained new crew members on operational procedures and customer service standards to ensure consistent service quality.
- Prepared ingredients by washing, chopping, and measuring food items to support efficient meal preparation.
- Maintained cleanliness and organization of workstations to uphold food safety standards and streamline food preparation processes.
Bakery Associate
Jag Specialty Goods
07.2024 - 05.2025
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Inspected products prior to packaging to ensure only quality goods shipped to customers.
- Packaged customer purchases with care and organization, ensuring easy carrying and preventing product shifting.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Coordinated multiple tasks under tight deadlines while upholding high-quality standards in all work aspects.
Crew Member
AMC Theatres
New York
02.2023 - 06.2024
- Facilitated customer transactions at front counter and drive-thru, improving service flow and customer experience.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Took orders, prepared meals, and collected payments efficiently to support daily operations.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Engaged positively with team members and embraced coaching from management to strengthen skills and teamwork.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma - AP Language and Composition, AP US History
Urban Assembly Academy of Government And Law
New York, NY01.2026
Skills
- Food safety
- Sanitation procedures
- Dough handling
- Ingredient knowledge
- Quality control
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Employee training
Websites
Additional Information
Python script, Music production
Languages
Spanish, Professional Working
Timeline
Crew Trainer
Naya LLC
07.2025 - Current
Bakery Associate
Jag Specialty Goods
07.2024 - 05.2025
Crew Member
AMC Theatres
02.2023 - 06.2024
High School Diploma - AP Language and Composition, AP US History
Urban Assembly Academy of Government And Law