Carlos Nava
El Paso,TX
Summary
- Experience with ORR.
- 4 years working with Troubled Youth
- Available to work under pressure.
- 10-year experience in the U.S. Navy providing weapons and tactical support
- Strong communication and personal relations skills
- Excellent attention to detail
- Bilingual, fluent in English and Spanish
- MS Word knowledge
Overview
19
19
years of professional experience
Work History
Case Manager
Endeavors
06.2024 - Current
- Provide ongoing individual and group coaching sessions to staff for processing of complex cases and best practices
- Provide mental health crisis intervention
- Oversees the responsibilities for data entry and maintaining case files
- Ensures completion of all paperwork and service documentation in a timely manner
- Maintain accurate records of all interventions and involvement with families by documenting contacts within 72 hours
- Actively establish, enhance, and maintain liaison relationships with key government agencies and non-profits/ community organizations
- Comply with Endeavors and U.S
- Government policies and procedures governing the program and ensure that the program is operating at maximum efficiency
- Contribute to the organization's overall efforts to enhance permanency options for families by performing tasks in a timely manner; providing updates on a regular basis; observing the agency's work schedule and attendance policies; and follow all agency regulations as outlined in the Employee Manual
- Meet or exceed program productivity expectations on a regular and sustained basis
- Ability to perform duties and services remotely from home
- Other duties as assigned
Unification Specialist/Case Manager
The Providencia Group
11.2023 - 03.2024
- As a Unification Specialist/Case Manager I would work closely with the Program Director, lead Case Manager, Clinical Services, potential sponsors, other workers/staff, or stakeholders as applicable and in collaboration with the U.S
- Department of Health & Human Services (HHS), Office of Refugee Resettlement's (ORR) Unaccompanied Children Program and its care providers, and any additional clients and programs supports
- Initiate, coordinate, and maintain direct contact with unaccompanied child refugees and their family members while the minor is in ORR care, while efficiently working to safely release the minor from client care and reunify the child with its family
- Facilitate the timely release or discharge of minors to identified family members or authorized caregiver/custodians and document the provision of services in each minor's case file
- Complete all assessments with minor and family/sponsors, in accordance with policies and procedures
- Maintain communication with the minor and their family/sponsors through meetings and phone calls
- Conduct initial program intake of minors to verify information, identify family/sponsors and make initial contact
Case Specialist
The Providencia Group
10.2022 - 11.2023
- Demonstrated ability to service a diverse group of clients, including refugees or other vulnerable populations
- Intake asylum seekers for accurate documentation and proper paperwork
- Search, purchase and confirm asylum seekers' travel tickets to their destination
- Contact asylum seekers potential sponsor, verify phone numbers and address of client's destination
- Explain to asylum seekers and potential sponsor the importance of their travel on the same day
CPS Investigation Worker Trainee
Texas Department of Family and Protective Services
11.2022 - 03.2023
- Responsible for Investigating reports of is child neglect/ abuse
- Make decisions that are in the best interest of the children
- Makes determinations of referral for services and/or removal when warranted
- Experienced with conducting investigations following reports of abuse and/or neglect
- Performed unannounced home visits interviewed children and made careful observations
- Refer false claims to law enforcement for possible prosecution
- Interview collateral contacts such as law enforcement, school counselors, and penetrations
Challenge Officer
Juvenile Justice Department
01.2018 - 12.2022
- Maintain the custody, safety, security, and supervision of Juveniles in the Program
- Conduct social/life skills curriculum to help the juveniles with obstacles they might face once released from program
- Stimulate the interest of juveniles in a comprehensive program curriculum
- Help relive the juveniles' anxieties and tension through elementary and limited counseling procedures
- Make critical and sound judgment decisions during crisis and potential dangerous situations
- Observes Juveniles constantly to detect potential dangerous or deceptive acts
- Maintain a daily activity log of each juvenile assigned throughout the shift
Weapons Department Supervisor/ Lead Petty Officer (E-6)
United States Navy
11.2013 - 01.2016
- Responsible for the supervision, development, and production efforts for work center
- Write performance evaluation for 24 junior sailors
- Assign, coordinate, monitor and evaluate subordinates' work based on priorities; resolve subordinate work discrepancies and foster a high-performance work environment
- Personally manage and maintain 35 ordnance certification records ensuring a consistent high level of training and proficiency
- Trained personnel in the strict adherence to safe and efficient ordnance procedures
- Coordinated over 31 career development boards and provided counseling on retention program policies
- Managed incoming sailors with their move to their new command by referring them to local agencies to make their move less stressful
- Responsible for the production efforts of 24 personnel in complex maintenance actions
- Write midterm and yearly evaluations of subordinate sailors
- Divisional financial specialist helping junior sailors with money management
- Over responsible for the safety and safety, morale and wellbeing of subordinate
- Advocate for subordinates at their court martial
- Oversee the accountability of all Aircraft armament Equipment Valued at over 15 million dollars
Armament Work Center Supervisor (E-5)
Naval Munitions Command
01.2011 - 01.2013
- Responsible for the supervision, development, training, and production efforts of 24 junior sailors
- Track, account for as well as create monthly reports for work center's man hour worked
- Resolve subordinate work discrepancies while fostering a high work environment
- As Prisoner escort I was responsible for the custody and safety of prisoners on transport to court or appointments
- Conduct room inspections for subordinate sailors for unauthorized items
- Directly supervised over 4100 scheduled/unscheduled maintenance inspections are
- Oversight of all tools and calibrated equipment to ensure it was in proper working order to support eight P-3 squadrons and four helicopter squadrons
Weapons Storage Tech (E-4)
United States Navy
01.2006 - 01.2011
- Aircraft weapons specialist in charge of storing, servicing, inspecting, and handling of all types of weapons and ammunition carried on multi-million-dollar Navy aircraft
- Ensured aircraft armament system remained in mission readiness status
- Inspected, maintained, and inventoried over 1800 tons of ordnance valued at more than 200 million dollars
- Stowed, assembled, and disassembled aviation ammunition including aerial mines, general purpose bombs, missiles, rockets, and torpedoes
- Acted as magazine's Tool Control Petty Officer in charge of ensuring all tools are accounted for (ATAF) and in well working order before during and after work
- Hand was selected to be part of a supervisor team to help in the preservation /preparation of 36 weapons magazines, 10 divisional spaces and 49 pneumatic bomb hoists in support Refueling Complex Overhaul (RCOH)
- Assisted in creating and implementing a weekly training syllabus for 36 divisional personnel in preparation for Navy Wide semiannual Advancement exam
- Personally responsible for the breakout of 20,000 rounds of various small arms Ammunition for Fiscal year 2008 Composite Training Unit Exercise (COMPTUEX)
Education
Bachelor of Arts - Criminal Justice
The University of Texas At El Paso
El Paso, TX12-2022
Associate of Arts - Multi Studies
El Paso Community College
General Educational Development (GED) -
El Paso community College
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
Training
- Juvenile Supervision Officer, State Certified, 05/2020
- Handle with Care (HWC), Trained, 05/2019
- CPR and First Aid, Certified, 05/2019
- Motivational Interviewing, Trained, 05/2019
- Leadership Skills Training, 05/2015
- Lean Six Sigma Yellow Belt Course, 05/2014
- Fleet Sentencing, 05/2014
- Armament Weapons Support Equipment Maintenance Managers, 05/2012
Achievements And Awards
- 4 youth make a difference awards 2019
- Awarded teamwork recognition Pin 2019
- Letter of Commendation Award 2015
- Navy Marine Corp Achievement Medal 2013
- Junior Sailor of the Year for 2013
- Junior Sailor of the Quarter (3rd Qtr.) 2013
- Letter of Commendation Award 2012
- Received 2nd Good Conduct Award, 06/2011
- Received Three Year Good Conduct Award, 06/2008
- Magazine worker of the Month, 04/2007
Languages
Spanish
Professional Working
Timeline
Case Manager
Endeavors
06.2024 - Current
Unification Specialist/Case Manager
The Providencia Group
11.2023 - 03.2024
CPS Investigation Worker Trainee
Texas Department of Family and Protective Services
11.2022 - 03.2023
Case Specialist
The Providencia Group
10.2022 - 11.2023
Challenge Officer
Juvenile Justice Department
01.2018 - 12.2022
Weapons Department Supervisor/ Lead Petty Officer (E-6)
United States Navy
11.2013 - 01.2016
Armament Work Center Supervisor (E-5)
Naval Munitions Command
01.2011 - 01.2013
Weapons Storage Tech (E-4)
United States Navy
01.2006 - 01.2011
General Educational Development (GED) -
El Paso community College
Bachelor of Arts - Criminal Justice
The University of Texas At El Paso
Associate of Arts - Multi Studies
El Paso Community College
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