Carlos Ortiz Hernandez
San Jose,NM
Summary
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Big 5 Sporting Goods
02.2023 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to optimize visibility and accessibility.
- Processed sales transactions efficiently using point-of-sale systems.
- Collaborated with team members to ensure timely restocking of inventory.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Prospect High School
Saratoga, CANo Degree - Computer Science
West Valley College
Saratoga, CA02-2028
Skills
- Customer assistance
- Product knowledge
- Sales transactions
- Point-of-sale systems
- Reliability and punctuality
- Fluent in Spanish
Timeline
Retail Sales Associate
Big 5 Sporting Goods
02.2023 - Current
High School Diploma -
Prospect High School
No Degree - Computer Science
West Valley College