Carlos Pacheco
Zellwood
Summary
Results-driven Technical Expert with over 20 years of military experience in testing and maintaining complex electronic and mechanical systems. Proven ability in schematics interpretation and logistical parts procurement, with hands-on expertise in components-level electronics repair, including 2M Micro/Miniature repair. Bilingual in English and Spanish, certified in OSHA 10, and eligible for Top Secret Clearance.
Overview
25
25
years of professional experience
Work History
Field Service Engineer 2
CANDELA MEDICAL
05.2022 - Current
- Achieved low repeat call rates through effective laser equipment maintenance.
- Initiated contact with inactive accounts, generating new service business opportunities.
- Managed daily logistics and departmental tasks to ensure operational efficiency.
- Maintained personal inventory with only 5% variance for accuracy.
- Delivered exceptional field support on Candela equipment across assigned territories.
- Ensured high-quality service reporting for precise documentation and customer satisfaction.
Product Support Specialist
GETINGE
06.2017 - 05.2022
- Resolved technical issues for Lancer washers and autoclaves, enhancing customer satisfaction.
- Delivered after-sales support for Lancer products, ensuring effective troubleshooting and resolution.
- Collaborated with clients and teams to address technical challenges efficiently.
- Oversaw customer service inquiries, improving response times and service quality.
- Managed equipment modifications and shipping, ensuring timely delivery of spare parts.
- Conducted installations and maintenance at customer sites, ensuring optimal product performance.
Installer
ETS Lindgren
09.2015 - 06.2017
- Achieved precision in assembly by fabricating complex units to close tolerances.
- Installed and maintained PLC-controlled automatic sliding doors for optimal performance.
- Conducted RF leakage tests to specified frequencies, ensuring compliance with standards.
- Delivered exceptional customer service by addressing inquiries and explaining work performed.
Electronics/Animation Technician
Universal Studios Orlando
01.2015 - 09.2015
- Reduced maintenance costs by identifying system deficiencies and recommending corrective actions.
- Enhanced ride performance through regular inspections and preventative maintenance on control systems.
- Improved reliability by logging inspections and repairs, detailing parts used.
- Conducted equipment modifications based on directives from the Universal engineering department.
- Ensured quick recovery from downtimes by addressing ride and show element issues.
- Promoted safety by following Universal Orlando's Environmental, Health & Safety policies.
Electronics Technician
U.S. Navy
08.2000 - 03.2021
- Achieved over 98% reliability for Navigation Subsystem by maintaining electronic components.
- Ensured 99% system uptime by troubleshooting PLCs and navigation systems effectively.
- Scheduled and documented maintenance for 110 electronic systems, minimizing equipment downtime.
- Interpreted schematics and instructions, enabling crew implementation of electronic systems.
- Mentored teams in establishing electronic infrastructure for international military base communications.
- Rewired five Humvees and two MRAPs, enhancing functionality and performance in remote areas.
Education
First Line Leader Development - Supervisory methods, team motivation, and deadline management
U.S. Navy
01.2014
A.S. - CyberSecurity
Valencia College
12.2021
Electronics Technician School - Advanced maintenance techniques, schematic troubleshooting, and component level repair
U.S. Navy
01.2011
Advanced Electronics Technical Core - Advanced electronic theory and application, troubleshooting and maintenance
U.S. Navy
01.2010
Journeyman Instructor Training - Teaching techniques, curriculum development, and proper use of visual aids
U.S. Navy
01.2010
Embedded Training Team Training - Techniques on mentoring and guiding foreign nationals, and culture boundaries
U.S. Navy
01.2008
Basic Electronics Technician School - Electromechanical systems, servos, antenna systems, radar, motors and generators
U.S. Navy
01.2001
Skills
- Electronic Equipment Inspection
- Installing and Testing Cabling
- Power Connections
- Testing and Troubleshooting
- Industrial Electronics
- Performance Test Simulation/Verification
- Component Level Repair
- Fault Isolation
- Remote support
- Troubleshooting and repair
- On-site support
- Equipment installation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Test Equipment Instrumentation
- Oscilloscopes (analog and digital)
- GPS frequency standards
- Duke RF jamming equipment
- Signal generators
- Torque calibrators
- Voyage Management System
- Electronic counters
- High precision multimeters
- Meter calibrators
- Signal generator calibrators
- Furuno Radar
- Precision pressure transducers
- Oscilloscope Calibrators
- Power supplies
- Peak power analyzers
- Mobile Network Integration Kits
- PLC’s
Timeline
Field Service Engineer 2
CANDELA MEDICAL
05.2022 - Current
Product Support Specialist
GETINGE
06.2017 - 05.2022
Installer
ETS Lindgren
09.2015 - 06.2017
Electronics/Animation Technician
Universal Studios Orlando
01.2015 - 09.2015
Electronics Technician
U.S. Navy
08.2000 - 03.2021
A.S. - CyberSecurity
Valencia College
Electronics Technician School - Advanced maintenance techniques, schematic troubleshooting, and component level repair
U.S. Navy
Advanced Electronics Technical Core - Advanced electronic theory and application, troubleshooting and maintenance
U.S. Navy
Journeyman Instructor Training - Teaching techniques, curriculum development, and proper use of visual aids
U.S. Navy
Embedded Training Team Training - Techniques on mentoring and guiding foreign nationals, and culture boundaries
U.S. Navy
Basic Electronics Technician School - Electromechanical systems, servos, antenna systems, radar, motors and generators
U.S. Navy
First Line Leader Development - Supervisory methods, team motivation, and deadline management
U.S. Navy