Carlos Pardo

Lacreperiacafe

Tampa, FL

05.2023 - Current

Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
Trained new employees to perform duties.
Presented menus and answered questions regarding items.
Completed opening and closing checklists to ensure smooth restaurant operations.
Verified that prepared food met all standards for quality and quantity before serving it to customers.
Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
Prepared checks, itemizing total meal costs and taxes.
Calculated charges, issued table checks, and collected payments from customers.
Assisted guests with making food and beverage selections.
Replenished stocks of napkins, silverware and other dining room supplies as needed.
Resolved customer complaints in a polite manner according to company policy.

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