Carlos Pena
Houston,TX
Summary
Bilingual Psychology graduate dedicated to creating supportive and engaging classrooms. Seeking success in enhancing student experiences through strong communication and organizational skills, complemented by a background in customer service that fosters a positive learning atmosphere.
Overview
2
2
years of professional experience
Work History
Mailroom Student Worker
University of St. Thomas
Houston, USA
01.2024 - 05.2026
- Sorted and organized incoming mail for faculty departments, ensuring timely delivery and accessibility
- Received, logged, and scanned packages into tracking systems for accurate tracking and retrieval
- Coordinated outgoing shipments with the Facilities department
- Prepared mail by stamping, sealing, and processing envelopes
- Provided customer service to faculty, students, and campus visitors, addressing inquiries and facilitating communication
- Maintained accuracy and organization in a quiet environment that let me study
Education
Bachelor of Science - Psychology
University of St. Thomas
Houston, TX05-2026
High School Diploma -
Aldine Senior High School
Houston, TXSkills
- Mailroom operations
- Customer service experience
- Organizational skills
- Data analysis
- Critical thinking
- Team collaboration
- Effective communication
- Interpersonal communication
- Bilingual: Fluent in English and Spanish
Additional Experience And Interests
- Background in soccer with interest in coaching and mentoring students
- Passion for education and student development
- Strong academic performance with a history of excellence
Timeline
Mailroom Student Worker
University of St. Thomas
01.2024 - 05.2026
Bachelor of Science - Psychology
University of St. Thomas
High School Diploma -
Aldine Senior High School