Carlos Ramirez
Dayton
Summary
Pursuing a career transition to App Development and IT, bringing over 10 years of experience in improving patient care and safety through innovative solutions. Expertise includes crisis management, incident response, and precise documentation, contributing to improved recovery outcomes and reduced incidents. Committed to leveraging collaboration and technology to enhance patient engagement, create supportive environments, and optimize care plans effectively.
Overview
10
10
years of professional experience
Work History
MENTAL HEALTH TECHNICIAN II
Carson tahoe health
Carson City, United States
09.2019 - 10.2023
- Supported patient care, enhancing recovery rates through tailored interventions and empathy
- Coordinated with multidisciplinary teams, improving patient outcomes and satisfaction
- Monitored patient progress, documenting changes and ensuring accurate records
- Facilitated therapeutic activities, fostering a positive environment and patient engagement
- Implemented evidence-based mental health interventions, enhancing patient outcomes and reducing readmission rates
- Collaborated with multidisciplinary teams to optimise care plans
- Provided compassionate support to patients in crisis, fostering a safe and therapeutic environment
- Assisted in developing and implementing individualised treatment strategies
- Streamlined documentation processes, improving efficiency and accuracy of patient records
- Contributed to quality improvement initiatives, resulting in enhanced patient satisfaction
UNARMED SECURITY OFFICER
Securitas
Reno, United States
08.2015 - 09.2019
- Monitored premises to ensure safety and prevent incidents, enhancing security protocols
- Responded promptly to security breaches, reducing response time by over 10 minutes
- Collaborated with team to improve incident reporting accuracy, achieving consistent results
- Utilized surveillance systems effectively, contributing to a safer environment
- Maintained detailed logs of daily activities, supporting operational transparency
- Maintained vigilant security presence, ensuring safety protocols were strictly adhered to
- Resolved conflicts swiftly, contributing to a secure environment for staff and visitors
PICKER/PACKER
PetEdge
Reno, United States
06.2013 - 07.2015
- Efficiently picked and packed orders, enhancing workflow and reducing errors by 12%
- Streamlined packaging processes, achieving faster order fulfillment and improved accuracy
- Collaborated with team to optimize inventory management, leading to a 9% decrease in waste
- Implemented safety protocols, reducing workplace incidents and ensuring compliance
- Utilized inventory software to track shipments, improving delivery times and customer satisfaction
Education
ASSOCIATES - COMPUTER SCIENCE
Southern New Hampshire University
03.2025
High School -
Penn Foster High School
06.2014
Skills
- Crisis Management
- Incident Response
- Documentation Skills
- Safety Protocols
- Crisis Intervention
- Patient Engagement
- Risk Assessment
- Communication Skills
- Technical Writing
- Creative Problem Solving
- Time Management
- Leadership Skills
- Analytical Thinking
- Customer Service
- Interpersonal Skills
- Conflict Management
- Stress Management
- Crisis Prevention
- Negotiation
- Team Building
- Safety Awareness
- Data Management
- Data Protection
- Conflict Resolution
- Behavioral Support
- Critical Thinking
- Problem Solving
- Data entry
- Excellent customer service skills
- Charting and clinical documentation
- Family support and assistance
Personal Information
Date of Birth: 01/12/94
Timeline
MENTAL HEALTH TECHNICIAN II
Carson tahoe health
09.2019 - 10.2023
UNARMED SECURITY OFFICER
Securitas
08.2015 - 09.2019
PICKER/PACKER
PetEdge
06.2013 - 07.2015
ASSOCIATES - COMPUTER SCIENCE
Southern New Hampshire University
High School -
Penn Foster High School