Carlos Reyes Duarte
San Antonio
Summary
Bilingual inside sales representative delivering exceptional customer service, relationship development, and attention to detail. Committed to driving sales growth and enhancing client experiences.
Overview
15
15
years of professional experience
Work History
Inside Sales Representative
Texas First Rentals
San Antonio, TX
02.2026 - Current
- Developed strong relationships with clients to understand needs and drive sales growth.
- Provided product expertise and training to clients, enhancing overall customer experience.
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
Shop Tech
Texas First Rentals
San Antonio, TX
04.2019 - Current
- Conducted routine maintenance and repairs on rental equipment to ensure operational reliability.
- Diagnosed and resolved mechanical issues efficiently, minimizing downtime for customers.
- Collaborated with team members to streamline workflows, enhancing shop productivity.
- Trained junior technicians on safety protocols and proper equipment handling procedures.
- Led safety inspections of tools and equipment, promoting workplace safety standards.
- Developed troubleshooting guides for common equipment issues, improving technician response times.
- Kept shop clean, organized and stocked with supplies.
- Supported team members with technical expertise, helping to resolve complex issues and improve overall performance.
Landscape Operator
Rendon Homes
San Antonio, TX
02.2017 - 02.2019
- Operated machinery to ensure efficient production processes.
- Conducted regular equipment maintenance to minimize downtime.
- Worked outside in all weather conditions.
Roofer
River City Roofing
San Antonio, TX
08.2011 - 01.2017
- Oversaw roofing project timelines, ensuring timely completion and adherence to safety standards.
- Managed inventory of roofing materials, optimizing usage and minimizing waste across projects.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
- Served as a reliable point-of-contact for clients addressing concerns or questions regarding their roofing needs or ongoing projects.
Education
High School Diploma -
Fox Tech HS
San Antonio, TX06-2011
Skills
- Attention to detail
- Exceptional customer service
- Product knowledge
- Relationship development
- Driven
- Issue resolution
- Relationship building
- Goal setting
- FLUENT IN Spanish/English
Timeline
Inside Sales Representative
Texas First Rentals
02.2026 - Current
Shop Tech
Texas First Rentals
04.2019 - Current
Landscape Operator
Rendon Homes
02.2017 - 02.2019
Roofer
River City Roofing
08.2011 - 01.2017
High School Diploma -
Fox Tech HS