Carlos Rivas
Irving,TX
Summary
Reliable Ramp Agent with background in aviation operations and customer service. Familiarity with airport regulations, safety procedures, and aircraft handling systems. Known for teamwork skills, strong communication abilities, and commitment to safety standards. Contributed positively to operational efficiency in previous roles by ensuring timely ground services for all flights.
Overview
2
2
years of professional experience
Work History
Ramp Agent
Worldwide Flight Services
Irving, TX
07.2024 - Current
- Maintained accurate records of all GSE used throughout shift.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Operated equipment to support on-ground operations in between flights.
- Managed baggage sorting and routing to correct flights and baggage claim areas.
- Maintained on-time connections by guiding aircraft to and from gate positions.
Salesperson
Westway ford
Irving, TX
03.2023 - 06.2023
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Skills
- Weight/balance loading
- Item transport
- Marshaling aircraft
- Crew assistance
- Baggage tag checks
- Pushback and towing
Timeline
Ramp Agent
Worldwide Flight Services
07.2024 - Current
Salesperson
Westway ford
03.2023 - 06.2023