Carlos Rodezno
Dollar General Store
Austin,TX
Skills
Customer service
Payment processing
Stock replenishment efficiency
Inventory management proficiency
Work History
Store Associate
1 Year 5 Months- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Shipping and Receiving Coordinator
3 Years 1 Month- Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Ensured compliance with all relevant regulations regarding hazardous materials handling, maintaining a safe working environment for the team.
- Managed daily shipment scheduling with carriers, optimizing transportation costs and delivery times for customers.
Shipping and Receiving Clerk
3 Years 1 Month- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
Education
High School Diploma
Languages
Spanish
Native or Bilingual
5
Years of experience
Proven expertise in inventory management and exceptional customer service, demonstrated through impactful roles at Lowe's Home Improvement and other companies. Excelled in optimizing shipping processes and enhancing shopping environments, significantly improving operational efficiency and customer satisfaction. Skilled in handling complex logistics and fostering positive customer interactions.