Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Senior Game Advisor/Key Holder
GameStop
07.2022 - Current
Assists the store management team in supervising all store activities as well as providing friendly
and enthusiastic service to customers, in person and on the phone, including answering questions and
assisting with product selection, purchase, or return
Assist with store merchandising, inventory control, loss prevention, restocking, store cleaning and
maintenance
Assisting Assistant and General Manager with opening and closing the store in a timely fashion.
Customer Service Representative
Health Net Insurance
08.2022 - 10.2022
Assist in coverage questions and eligibility
Update providers and changes for the member
Assist in all inquiry calls
Generate and mail Insurance Cards
File Grievances with medical providers and offices
Assistant Manager
TruBowl Superfood Bar
08.2018 - 05.2022
Supervise day to day duties including; inventory, food preparation, and quality control
Monitors cash drawers in multiple checkout stations to ensure adequate cash supply
Train all new employees on procedures, customer service and cash handling
Ensures the store is a clean, organized, and safe workspace for employees and customers
Complete all daily tasks and special assignments with a quality-driven approach.
Education
Diploma -
South Hills High School
Skills
Stock Replenishment
Handling Shipments
Deadline Scheduling
Customer Buying Habits
Professional Integrity
Guest Relations
Cash Register Operations
Return Processing
Data Operations
Accomplishments
Founder/ Owner
Rotten Clothing Co.
November 2020 to Present -
Manage online sales, packaging, and distribution of online products
Runs and operates Social Media presence and marketing on multiple platforms.
Keeps customer relations and service at a professional level
Keeps inventory and products, stocked , cleaned and organized
Quality check each product to make sure it’s up to company standards