Hardworking employee enthusiastic in the law enforcement field. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Crew Member
McDonald's
10.2014 - 06.2015
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Provided excellent customer service by greeting customers and meeting quality expectations.
Cleaned and maintained all areas of restaurant to promote clean image.
Trained new team members on procedures, customer service, and sales techniques.
Sales Associate
Dicks Sporing Goods
07.2015 - 10.2015
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Shoe Palace
10.2015 - 06.2016
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Monitored customers for signs of security concerns and escalated issues to management.
Manager
Champs Sporting Goods
06.2016 - 08.2020
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Onboarded new employees with training and new hire documentation.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Electrical Apprentice
IG Electric
08.2020 - 07.2022
Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
Pulled EMT and PVC conduit wire according to plans and code requirements.
Handled installation of electrical components by splicing, joining, and connecting wire.
Understood and used proper tools and equipment to install and maintain electrical systems.
Followed all safety procedures and guidelines to promote safety while working on electrical systems.
Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
Dispatcher Office Assistant
Goldlink Transportation
03.2022 - 12.2022
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Advised regarding delays and special circumstances.
Maintained updated and detailed records of calls in physical and electronic database.
Processed orders, ran bulk pick sheets, processed, and printed invoices and created daily shipping logs.
Delivery Driver
Amazon
12.2022 - Current
Completed on-time deliveries by choosing best and most efficient routes.
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.