Carlos Sanudo
Phoenix,US
Summary
I bring 13 years of experience, primarily in private clubs, as an efficient and member-focused Clubhouse Manager. Recognized for my expertise in multitasking and problem-solving, I excel at analyzing situations to identify solutions that benefit both the club and its members. Committed to delivering exceptional service and ensuring a positive member experience, I take great pride in my dedication, strong work ethic, and results-driven approach
Overview
11
11
years of professional experience
Work History
Clubhouse Manager
Desert Mountain Club
2023.09 - Current
- Contributed to the leadership team overseeing one of the world's largest private clubs, serving 5,000+ members, managing 7 golf courses, and operating with an annual budget exceeding $100 million.
- Led Desert Mountain's banquet operations including member events and private catered events over $3 million in annual revenue
- Successfully oversaw the largest Men's Member/Guest golf tournament, coordinating over 700 players across five golf courses. Also organized the Spring Bash event hosting more than 1,200 attendees.
- Monitored budget and expenditures, keeping facility within budget.
- Ensured seamless communication between departments by holding regular meetings with team leaders to discuss goals and progress updates.
Food and Beverage Director
The Gallery Golf Club
2021.11 - Current
- Successfully managed departmental budgets, strategically allocating resources to achieve financial objectives
- Implemented and enforced standardized operating procedures, significantly enhancing employee motivation and overall guest satisfaction
- Provided support and supervision to shift employees, assisting them in setting objectives and attaining business goals
- Ensured optimal profitability while delivering exceptional member experiences by overseeing payroll operations
- Achieved an average monthly revenue of $250k during peak seasons, primarily from ala carte dining services
- Orchestrated and executed various member events, including wine tastings, holiday celebrations, and large social gatherings
- Effectively managed a tight budget, consistently meeting cost of goods (COG) expectations
- Successfully orchestrated and managed a prestigious professional golf tournament, overseeing all food and beverage operations catering to players, families, and VIPs.
Food and Beverage Manager
Fleming’s Steakhouse
2021.07 - 2021.11
- Provided guidance and supervision to shift employees, fostering a goal-oriented environment and facilitating the achievement of business objectives
- Conducted thorough interviews, efficiently processed new hire paperwork, and delivered comprehensive on-the-job training to ensure seamless integration of new team members
- Diligently monitored floor volume and actively assisted with seating arrangements, serving tasks, and effective communication to uphold optimal coverage and maximize guest satisfaction
- Led daily pre-shift meetings with the team, effectively communicating important updates and showcasing daily specials to enhance overall guest experience
- Managed operations of an esteemed standalone restaurant with an impressive revenue of $8 million, exclusively serving dinner.
Food and Beverage Manager
The Lodge at Ventana Canyon
2013.10 - 2021.07
- Formulated and executed comprehensive safety standards and procedures to ensure strict compliance with health, alcohol, and fire regulations, effectively safeguarding the well-being of guests and employees
- Actively monitored guest evaluation scores and promptly addressed any staff or service concerns to maintain high levels of customer satisfaction
- Personally engaged with guests during meals or upon departure to gather valuable feedback on the quality of food and beverages, service levels, and overall satisfaction, utilizing this information to drive continuous improvement efforts
- Successfully led and managed a diverse team of approximately 60 employees, fostering a positive work environment, and ensuring optimal staff performance through effective coaching and development strategies.
Education
High School Diploma -
Catalina Foothills High School
Tucson, Arizona2011
Skills
- Customer service
- Teamwork and Collaboration
- Excellent Communication
- Adaptability
- Hiring and training
- Budgeting and finance
- Inventory management
- Food and Beverage Management
- Scheduling and Coordination
Awards
- Manager of the year
- Employee of the month
References
Available Upon Request
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Clubhouse Manager
Desert Mountain Club
2023.09 - Current
Food and Beverage Director
The Gallery Golf Club
2021.11 - Current
Food and Beverage Manager
Fleming’s Steakhouse
2021.07 - 2021.11
Food and Beverage Manager
The Lodge at Ventana Canyon
2013.10 - 2021.07
High School Diploma -
Catalina Foothills High School
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