CARLOS SIMS
Pike Road,AL
Summary
Sales and operations professional with over 20 years of experience in revenue generation, customer relationship management, and business operations leadership. Demonstrated success in territory sales, business development, retail management, finance, and e-commerce marketing. Known for driving growth, enhancing customer experiences, and achieving consistent results.
Overview
20
20
years of professional experience
Work History
AREA SALES & DESIGN SPECIALIST (ASDS)
TUFF SHED
01.2025 - Current
- Generate $75,000+ in average monthly sales revenue through consultative sales and business development efforts.
- Managed sales pipeline from lead generation to close, facilitating customer acquisition.
- Executed lead-generation events to drive pipeline growth and enhance customer acquisition.
- Leveraged Salesforce to track leads, customer interactions, and sales activities effectively.
- Design customized storage solutions using Service Connect to meet customer needs and project requirements.
ONLINE PARTS ASSOCIATE
EXTREME POWERSPORTS
01.2024 - Current
- Manage online inventory and sales activity through Lightspeed POS.
- Maintained monthly online sales of $3,000 through effective inventory management and customer engagement.
- Optimize product listings through SEO and market analysis.
- Executed digital marketing campaigns that enhanced online visibility and drove sales performance.
- Design promotional graphics and branded marketing materials.
STORE MANAGER
BADCOCK FURNITURE
01.2018 - 01.2024
- Contributed to recognition of store as top performer for multiple months through effective sales strategies.
- Led sales, operations, and inventory management for a team of 6-8 employees, enhancing overall store performance.
- Generated an average of $5,000 in monthly individual sales.
- Oversaw logistics and deliveries while managing customer service operations to ensure seamless operations.
ACCOUNT MANAGER
RENT-A-CENTER
01.2013 - 01.2018
- Exceeded collection and account management goals through proactive customer engagement.
- Managed customer accounts and retention efforts to enhance payment performance.
- Assisted customers with product and payment solutions, contributing to store sales objectives.
- Coordinated delivery logistics and account resolutions to improve customer satisfaction.
OPERATIONS SPECIALIST I & II
SYNOVUS FINANCIAL
12.2006 - 12.2013
- Processed high-volume financial transactions, account maintenance requests, and asset transfers with accuracy and compliance.
- Conducted account reconciliations, researched discrepancies, and resolved operational exceptions to uphold financial integrity.
- Managed customer accounts, transaction processing, and records maintenance using proprietary banking systems.
- Investigated complex customer and operational issues while escalating critical concerns when necessary.
- Enhanced operational efficiency through cross-functional collaboration, reporting, and staff training initiatives.
Education
High School Diploma -
Spencer High School
Columbus, GA01-2005
Skills
- Design consultation
- Product presentation
- Visual merchandising
- Customer relationship management (CRM)
- Sales pipeline management
- Consultative sales techniques
- Business development strategies
- Lead generation tactics
- SEO and digital marketing
- Inventory management
Timeline
AREA SALES & DESIGN SPECIALIST (ASDS)
TUFF SHED
01.2025 - Current
ONLINE PARTS ASSOCIATE
EXTREME POWERSPORTS
01.2024 - Current
STORE MANAGER
BADCOCK FURNITURE
01.2018 - 01.2024
ACCOUNT MANAGER
RENT-A-CENTER
01.2013 - 01.2018
OPERATIONS SPECIALIST I & II
SYNOVUS FINANCIAL
12.2006 - 12.2013
High School Diploma -
Spencer High School