Carlos Sique
Framingham,MA
Summary
Customer service and solutions-oriented professional with extensive experience in inventory management and troubleshooting. Demonstrates a strong ability to deliver exceptional quality assistance to customers and clients. Proficient in JavaScript and Python, along with expertise in Windows, Mac, and Linux operating systems and hardware. Committed to leveraging technical skills and customer-focused solutions to enhance user experiences in the technology sector.
Overview
5
5
years of professional experience
Work History
Pantry Manager
United Way
Framingham, MA
03.2021 - 01.2023
- Led a team of volunteers, coordinating schedules and tasks to ensure efficient operations and accurate food distribution.
- Solved logistical challenges by analyzing issues and implementing effective solutions, showcasing problem-solving and troubleshooting abilities.
- Identified and implemented process improvements, optimizing workflow and efficiency in pantry operations.
Sales Associate
AT&T
Framingham, MA
02.2018 - 10.2020
- Provided technical support for mobile devices, troubleshooting setup, software, and network issues, and developing strong problem-solving skills.
- Explained complex tech concepts in simple terms, ensuring customers understood and optimized their devices.
- Gained expertise in iOS and Android operating systems, quickly adapting to new technologies.
Hardlines Team Member
Target
Framingham, MA
09.2017 - 02.2018
- Conducted regular inventory counts to maintain accurate stock levels.
- Answered store and merchandise questions and led customers to wanted items.
- Recommended, selected and located merchandise based on customer desires.
Education
High School Diploma -
Framingham High School
Framingham, MA06-2017
Associate of Science - Information Systems Technology & Management
Massbay Community College
Wellesley, MASkills
- JavaScript/ Python experience
- MacOS/Windows/Linux expertise
- Inventory management procedures
- Problem solving & Troubleshooting
- Customer Service and Support
- Hands on Hardware experience
Languages
English
Professional
Spanish
Professional
Portuguese
Limited
Timeline
Pantry Manager
United Way
03.2021 - 01.2023
Sales Associate
AT&T
02.2018 - 10.2020
Hardlines Team Member
Target
09.2017 - 02.2018
High School Diploma -
Framingham High School
Associate of Science - Information Systems Technology & Management
Massbay Community College
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