Experienced in managing inventory, sales planning and reporting. Detail-oriented and proactive food service leader with an adaptable approach to team and operations management.
Overview
3
3
years of professional experience
Work History
Pantry Manager
Dennis Gregg
Homewood
03.2021 - 04.2023
Resolved customer complaints promptly in a professional manner.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Organized and maintained a clean and safe work environment in the pantry area.
Assisted in planning and executing special events and catering services.
Managed inventory and rotated food products in storage to avoid spoilage and waste.
Ensured that all pantry products were stored according to safety regulations.
Oversaw the maintenance and repair of restaurant equipment to ensure operational efficiency.
Managed inventory levels, ordering supplies as needed to maintain stock.
Coached staff on strategies to enhance performance and improve customer relations.
Managed cash flow, overseeing daily receipts and bank deposits.
Maintained records of daily orders, shipments and stock levels.
Trained new employees to perform duties.
Handled customer complaints and feedback, implementing changes to improve service.
Pastry Cashier, Food Handler
Dennis Gregg
Homewood
03.2020 - 04.2023
Answered phone calls to assist customers with questions and orders.
Answered customer questions and provided store information.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Helped with purchases and signed customers up for rewards program.
Host
Ricardo Galván
Trussville
01.2020 - 11.2020
Greeted guests and gathered information to seat groups or place on waitlist.
Greeted customers, answered questions and recommended specials to increase profits.
Distributed menus to guests, led to tables and gave initial information about service staff or specials.
Ensured compliance with health and safety regulations within the restaurant.
Took reservations from patrons by phone or online.
Helped service staff handle demand by distributing food and beverages.