Carlos Solera Rodríguez
Acworth,GA
Summary
Dedicated professional with extensive experience in finance and billing operations, seeking new opportunities to grow, learn and become a expertise in the banking/ financial sector to contribute effectively to a dynamic team.
Overview
3
3
years of professional experience
Work History
Billing Analyst
Equifax
05.2024 - Current
- Maintained up-to-date knowledge of industry regulations, ensuring compliance in all aspects of the billing process.
- Full ownership of my own line of business, taking care of manual and automated accounts, and billing important clients with a high impact on revenue and liability for the company.
- Developed problem solving as a core skill needed for this role, including strong attention to detail to find issues that already exist in accounts as early as possible and prevent them in the future.
- Constant (almost daily) work updating accounts with new contracts, modifications or cancellations, meaning to work with high quality and precision to avoid errors and also prioritizing a quick resolution to client requests.
- Knowledge of tools such as Oracle, Salesforce, C2O, Apex(ARTAD), Tableau, Excel and way more in my daily basis for the different needs of my position.
Non-Payment Claims Investigator
Western Union
12.2021 - 12.2023
- Investigated and analyzed customer transactions, meticulously identifying potential fraud and ensuring compliance with regulations
- Utilized various software tools including Salesforce, OnDemand, and Genesys for transaction management and reporting
- Made informed decisions based on thorough examination of transactional data and documentation.
International Agent Maintenance Support
Western Union
10.2021 - 12.2021
- Collaborated within a team environment to manage high-volume case workload efficiently
- Demonstrated adaptability and responsibility in handling diverse tasks and projects
- Implemented improvements to training processes, enhancing future coworker onboarding experience.
Education
Bachelor of Business Administration -
Universidad Fidelitas
Heredia2026
Technical Education in Accounting and High School Diploma -
CTP Flores
Heredia01.2021
Skills
- Proactive approach to tasks and problem-solving
- Effective stress management and focus under pressure
- Strong foundation in accounting principles, international banking regulations and compliance requirements
- Familiarity with many tools used in finance positions and easy adaptability to use new ones
- Experience in transactional analysis and fraud detection
- Ownership and responsibility with my own billing accounts
- Accurate and fast problem solving abilities
- Accurate and fast problem solving abilities
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Billing Analyst
Equifax
05.2024 - Current
Non-Payment Claims Investigator
Western Union
12.2021 - 12.2023
International Agent Maintenance Support
Western Union
10.2021 - 12.2021
Bachelor of Business Administration -
Universidad Fidelitas
Technical Education in Accounting and High School Diploma -
CTP Flores
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