Carlos Tangarife
Hospitality
Lawndale,CA
Summary
Housekeeper Manager with 12 years providing superior cleaning services in hospitality industry. Areas of expertise include skilled team management, adhering to safety regulations and maintaining fun and efficient work environment for staff.
Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.
Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Bilingual individual with strong attention to detail.
Overview
12
12
years of professional experience
Work History
Housekeeper Manager
Sonesta Hotels
Redondo Beach, CA
12.2020 - 03.2023
- Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
- Worked with front desk to respond promptly to all guest requests.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Completed schedules, shift reports, and other business documentation.
- Evaluated employee performance and developed improvement plans.
- Completed financial tasks by estimating costs and preparing and managing budgets.
- Trained and mentored new staff on cleaning and safety protocols.
Housekeeping Manager
CrownPlaza Hotel
08.2011 - 11.2020
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
Bachelor of Arts - English As A Second Language
United Education Institute
Huntington Park, CA11.1989
High School Diploma -
Belisario Pena Pineiro College
Roldanillo Valle, Cololmbia.07.1978
Skills
- Lost and Found Management
- Guest Service and Support
- Quality Assurance
- Customer Inquiry and Response
- High Customer Service Standards Adherence
- Deep Cleaning Protocols
- Policy Enforcement
- Inventory Control
- Ergonomics and Safety Training
- Staff Scheduling
- Recruiting and Interviewing
- Invoice Processing
- Supply Inventory Management
- Payroll Understanding
Timeline
Housekeeper Manager
Sonesta Hotels
12.2020 - 03.2023
Housekeeping Manager
CrownPlaza Hotel
08.2011 - 11.2020
Bachelor of Arts - English As A Second Language
United Education Institute
High School Diploma -
Belisario Pena Pineiro College
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