Carlos Vasquez
Flowery Branch,GA
Summary
Motivated college student, currently enrolled and seeking opportunity to apply skills in database management, spreadsheet and other computer applications to meet challenging work assignments and support management team. Excellent at communicating, writing and editing. Keen attention to detail and focused on meeting deadlines. Hardworking and reliable worker, focused on going above and beyond to support team and serve customers. Trained in sales and offering top-notch selling abilities. Motivated to continue to learn and grow as professional seller.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
01.2021 - 08.2022
- Greeted customers to take food orders and provide menu information
- Delivered superior customer service in fast-paced food environment
- Recommended ways to improve current procedures and methods to drive excellent customer service
- Stocked, cleaned and restocked workstations and display cases
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
Brand Developer
La Cena Fine Foods
01.2023 - 02.2024
- Participated in go-to-market strategy to support product adoption and development
- Make sales for the brand with current promotion
- Built relationships with customers
- Merchandise all sales done
- Developed strategies to translate goals into marketing campaigns and targets
- Conducted and evaluated research to assess competition, understand latest trends and be proactive in marketing efforts
- Spearheaded the development of new product packaging designs that better aligned with the overall brand identity.
Sales Associate
Clockwork
02.2024 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Manager
McDonald’s
08.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Associates Degree - Business administration
Gwinnett Technical College
Gwinnett, GA12.2024
High School Diploma -
Lakeside High School
Atlanta, GA06.2022
Skills
- Database management
- Spreadsheet applications
- Communication
- Writing and editing
- Sales
- Customer service
- Merchandising strategies
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Verbal and written communication
- Staff training and development
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
Languages
Spanish
Native or Bilingual
Timeline
Manager
McDonald’s
08.2024 - Current
Sales Associate
Clockwork
02.2024 - 08.2024
Brand Developer
La Cena Fine Foods
01.2023 - 02.2024
Crew Member
McDonald's
01.2021 - 08.2022
Associates Degree - Business administration
Gwinnett Technical College
High School Diploma -
Lakeside High School
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