Carlos Vazquez
Miami
Summary
Dynamic Commercial Account Manager with a proven track record at Dobbs Equipment, excelling in client relationship building and revenue generation. Expert in sales tactics and CRM proficiency, I drive account performance and foster long-term partnerships, consistently enhancing customer satisfaction and retention through strategic planning and tailored solutions.
Overview
8
8
years of professional experience
Work History
Comercial Account Manager
Dobbs Equipment
04.2023 - Current
- Managed key commercial accounts, ensuring high levels of customer satisfaction and retention.
- Developed strategic plans to optimize account performance and drive sales growth.
- Analyzed market trends and competitor activity to inform product positioning strategies.
- Collaborated with internal teams to deliver tailored solutions for client needs and requirements.
- Built strong relationships with clients, enhancing trust and long-term partnerships.
- Facilitated training sessions for junior staff on account management best practices and tools.
Rental Specialist
Kelly Tractor
09.2021 - 04.2023
- Assisted customers in selecting rental equipment and understanding rental terms.
- Managed inventory by tracking equipment availability and ensuring proper maintenance schedules.
- Processed rental agreements and payments efficiently, enhancing customer satisfaction.
- Supported team members in daily operations to ensure seamless customer service experiences.
Sales Associate Manager
Mercedes Benz of Cutler Bay
02.2018 - 09.2021
- Led sales team to exceed monthly targets through strategic coaching and performance analysis.
- Developed training programs to enhance product knowledge and improve customer engagement techniques.
- Implemented CRM systems to streamline sales processes and track customer interactions effectively.
- Collaborated with marketing team to execute promotional events, driving increased foot traffic and sales volume.
Education
Associate of Arts - Aviation
Baker Aviation Te Hnical College
Miami, FLHigh School Diploma - General Studies
Southwest Miami Senior High School
Miami, FL06.2018
Skills
- Deal closing
- Client relationship building
- Brand awareness
- Client acquisition
- Sales tactics
- CRM proficiency
- Territory management
- Revenue generation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Comercial Account Manager
Dobbs Equipment
04.2023 - Current
Rental Specialist
Kelly Tractor
09.2021 - 04.2023
Sales Associate Manager
Mercedes Benz of Cutler Bay
02.2018 - 09.2021
Associate of Arts - Aviation
Baker Aviation Te Hnical College
High School Diploma - General Studies
Southwest Miami Senior High School