Carlos Vega
Miami,FL
Summary
Customer-oriented General Manager with 17 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
17
17
years of professional experience
Work History
General Manager
Florida Beauty Express
06.2006 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Directed successful operational turnaround, eliminating over $100,000 in debt within 9 months with a retread tire program
- Maintain relationships with vendors to ensure lowest cost on parts for repairs.
- Launched new, robust business management software system, resulting in improved operational insight and planning. Implemented and maintained new software (TMT) for inventory and vehicle maintenance.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
Education
Bachelor of Science - IT ( Information Technology)
American InterContinental University
Sunrise, FL06.2000
Associate of Science - Computer Programming
Florida National University
Hialeah, FL06.1997
High School Diploma -
Hialeah High School
Hialeah, FL06.1995
Skills
- Microsoft Office
- Intuit QuickBooks
- Adobe Systems Adobe Acrobat
- Microsoft Windows (Suite)
- Microsoft Excel
- TMW / TMT ( TruckMate Suites)
- Customer Service
- Samsara ELD / Tracking
- Theromoking systems
- Human Resources Oversight
- Microsoft Outlook
- ADP Workforce Now
- Paycor
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
General Manager
Florida Beauty Express
06.2006 - Current
Bachelor of Science - IT ( Information Technology)
American InterContinental University
Associate of Science - Computer Programming
Florida National University
High School Diploma -
Hialeah High School
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