Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carlos Velasco

Cypress,TX

Summary

Dedicated, bilingual, authentic leader, with experience in management, finance, and retail where I have consistently exceeded sales quotas. Proven operational efficiency in a fast-paced, high-pressure environment, leading a diverse team to achieve goals daily.
Competition is my drive no matter what field. I will thrive to be the best.
I enjoy interacting with customers, staff, and meeting new people every day.
The same guy that you find at work is the same guy you find on the weekends with friends and family!

Overview

8
8
years of professional experience

Work History

Bar Manager

Tiger Woods Popstroke
Katy, TX
03.2024 - 09.2024
  • Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
  • Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
  • Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
  • Maintained accurate records of liquor inventory and purchases for budgeting purposes.
  • Negotiated purchase agreements with vendors to obtain best pricing on supplies.
  • Resolved customer complaints regarding quality of food or beverage service in a timely manner.
  • Conducted weekly team meetings to discuss upcoming events, promotions and menu changes.
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
  • Prepared detailed reports on daily sales figures to track trends in customer preferences.
  • Implemented strategies designed to increase revenue through upselling techniques.

Personal Banker

Prosperity Bank
Cypress, TX
06.2020 - 09.2022
  • Provided customer service to clients, including answering questions and resolving issues.
  • Conducted account openings and closings for clients.
  • Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
  • Researched customer inquiries and reported findings in a timely manner.
  • Cross-sold banking products such as credit cards, loans and investments.
  • Performed daily balancing of cash drawer and reconciled discrepancies when necessary.
  • Developed relationships with customers by providing exceptional service in order to increase sales opportunities.
  • Maintained accurate records of all transactions conducted throughout the day.
  • Processed loan applications according to established guidelines.
  • Participated in training sessions regarding new banking products or services.

Sales Associate

Adidas
Cypress, TX
04.2019 - 12.2020
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.

Sales Representative

CUTCO
Cypress, TX
02.2017 - 06.2019
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Generated new sales leads through cold calling and networking activities.
  • Organized client visits, presentations, product demonstrations and trade shows.
  • Provided technical support for customers using the company's products or services.
  • Maintained accurate records of all sales and prospecting activities.
  • Created detailed reports on daily, weekly, and monthly sales activity.

Education

High School Diploma -

Cypress Ranch High School
Cypress, TX
08-2016

Skills

  • Rule Enforcement
  • Vendor Relationship Management
  • Performance monitoring
  • Event Coordination
  • Staff Training
  • Cost Control
  • Sales Promotion
  • Inventory Management
  • Customer Relations
  • Outgoing Personality
  • Supervisory Experience
  • Labor cost control
  • Inventory Control
  • Supply Ordering
  • Team Leadership
  • Issue Resolution
  • Staff Scheduling
  • Wine and liquor expertise
  • Guest Interaction
  • Equipment Maintenance
  • Spanish Speaker

Timeline

Bar Manager

Tiger Woods Popstroke
03.2024 - 09.2024

Personal Banker

Prosperity Bank
06.2020 - 09.2022

Sales Associate

Adidas
04.2019 - 12.2020

Sales Representative

CUTCO
02.2017 - 06.2019

High School Diploma -

Cypress Ranch High School

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Carlos Velasco