Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Dastalfo

Atglen,PA

Summary

Highly skilled Bar Manager with solid background in all aspects of bar operations. Proven ability to manage and motivate teams, while ensuring high-quality customer service and attention to detail. Possess strong skills in inventory management, cost control, staff training, and development. Notable impact made on previous work through increased efficiency in service delivery and improvements in overall customer satisfaction.

Overview

9
9
years of professional experience

Work History

Bar Manager

Stottsville Inn
Coatesville, PA
02.2022 - Current
  • Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
  • Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, and other items needed for drinks.
  • Developed signature drink recipes and menus to meet customer preferences, while optimizing profitability.
  • Negotiated purchase agreements with vendors to obtain best pricing on supplies.
  • Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day and delegate work to staff.
  • Increased profits by overseeing inventory and strategically increasing menu prices.
  • Resolved escalated customer complaints to maximize satisfaction and loyalty.

Bartender

Stottville Inn
Coatesville, PA
01.2020 - 02.2022
  • Greeted customers and provided excellent customer service.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Provided drink suggestions to customers based on their preferences.
  • Performed opening and closing duties including restocking supplies.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.

Server

Broadway Burger Bar
Atlantic City, NJ
05.2019 - 12.2019
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Operated POS terminals to input orders, split bills and calculate totals.

0612 Wireman

Unites States Marine Corps
Camp Lejeune , NC
09.2015 - 04.2019
  • Installed, connected and tested wiring systems for residential, commercial and industrial applications.
  • Troubleshot issues in electrical circuits using specialized testing tools.
  • Oversaw the installation and maintenance of database software and updates.
  • Oversaw the successful completion of assigned tasks by a unit of 15 Marines.
  • Conducted and supervised physical training exercises.
  • Conducted weekly room inspections for cleanliness according to Marine Corps standards.
  • Achieved proficiency in intermediate swimming qualifications.
  • Mastered techniques for unarmed self-defense and close-quarters combat, earning a black belt.
  • Recognized as an expert marksman, earning the award twice.

Education

Bachelor of Science - Marketing

West Chester University of Pennsylvania
West Chester, PA
05-2025

Skills

  • Performance monitoring
  • Vendor Relationship Management
  • Responsible Alcohol Service
  • Staff Training
  • Rule Enforcement
  • Revenue Forecasting
  • Team Leadership
  • Guest Interaction

Timeline

Bar Manager

Stottsville Inn
02.2022 - Current

Bartender

Stottville Inn
01.2020 - 02.2022

Server

Broadway Burger Bar
05.2019 - 12.2019

0612 Wireman

Unites States Marine Corps
09.2015 - 04.2019

Bachelor of Science - Marketing

West Chester University of Pennsylvania
Mark Dastalfo