Assists in managing the daily operations of a floral retail environment, with an average of 60+ sales daily, while directly reporting to the company owners. Leads new employee on-boarding while training them in adequate customer service. Built multiple long-term buyer-to-consumer relationships that produce over $800K in annual revenue. Led regional marketing by Integrating Shopify as a part of business growth model and created a website accessible to consumers globally.
Successfully manages multiple tasks simultaneously while providing quality service. Consistently checks inventory levels and communicates needs to the management team. Operates a POS system to ring up customers, and open and close tabs. Assists in inventory management, tracking usage, and ordering supplies as needed. Maintains strong sponsor relations with supporting brands.
Assisted in the growth of a small, family-owned cleaning business during the 2008 economic crisis . Led the regional marketing by giving potential consumers access via Craigslist. Assisted in building strong relationships with clients while working directly with the owner. Assisted in the maintenance of operational equipment in order to provide the utmost quality service.