Carlos Santiago Ramirez
4636 Tyler St,CA
Summary
E-Commerce Specialist with a proven track record at Self-Employed, driving over a million dollars in sales through data-driven marketing strategies and effective inventory management. Exceptional communication and problem-solving skills enhance customer service and sales performance, while tech-savviness supports efficient operations across multiple platforms.
Overview
8
8
years of professional experience
Work History
E-Commerce Specialist
Self-Employed
03.2020 - Current
- Analyzed customer behavior data to inform marketing strategies and product offerings.
- Managed product listings, ensuring accuracy in descriptions and pricing across multiple platforms.
- Collaborated with suppliers to maintain inventory levels and ensure timely stock replenishment.
- Maintained an organized inventory to ensure accuracy.
- Sold over a million dollars worth of product, which includes; shoes, apparel and accessories.
Server
Gen Korean BBQ
10.2017 - 03.2020
- Provided exceptional customer service during high-volume dining periods.
- Learned and adhered to food safety regulations and hygiene standards.
- Communicated effectively with kitchen staff to ensure timely order delivery.
- Adapted quickly to changing priorities in a fast-paced environment.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
High School Diploma -
La Sierra High School
Riverside, CABachelor of Arts - Criminal Justice
California State University, San Bernardino
San Bernardino, CA12.2022
Skills
- Customer service
- Problem-solving
- Communication
- Tech savvy
- Sales
- Microsoft
- Cost analysis and profit optimization
Timeline
E-Commerce Specialist
Self-Employed
03.2020 - Current
Server
Gen Korean BBQ
10.2017 - 03.2020
High School Diploma -
La Sierra High School
Bachelor of Arts - Criminal Justice
California State University, San Bernardino