Carlton Lee
Las Vegas
Summary
Experienced Pharmacy Technician recognized for modeling and delivering excellent customer service. Demonstrates and shares customer service best practices with all team members. Greets customers enthusiastically and convey questions to Pharmacist confidentiality. Offers help proactively, identifies needs, and provides outstanding level of service.
Overview
10
10
years of professional experience
Work History
Senior Pharmacy Technician
Walgreen Pharmacy
Las Vegas
03.2021 - 01.2023
- Filled prescriptions, compounded antibiotics, and filled cells answered multi-line phones
- Monitored and stocked inventory, completed partial filling, and accepted incoming prescriptions to be filled
- Interacted with customers and assisted them with locating over-the-counter medications
- Maintained sterile and organized work space, input patient information in database, and verified insurance
- Practiced knowledge of SIG Codes, pharmacy calculation and prescription processing and transcribe physician orders
- Prepared and administered vaccinations
- Process insurance claims
Front end Pharmacy Technician
Optum Specialty Pharmacy
Las Vegas
01.2020 - 03.2021
- Practiced knowledge of SIG Codes, pharmacy calculation and prescription processing and transcribe physician orders
- Reviewed and typed all prescriptions
- Worked closely with RPH to insure all dosing was correct for pt sex, weight and age
Senior Pharmacy Technician
Walgreen Pharmacy
Las Vegas
04.2013 - 06.2020
- Filled prescriptions, compounded antibiotics, and filled cells answered multi-line phones
- Monitored and stocked inventory, completed partial filling, and accepted incoming prescriptions to be filled
- Interacted with customers and assisted them with locating over-the-counter medications
- Maintained sterile and organized work space, input patient information in database, and verified insurance
- Practiced knowledge of SIG Codes, pharmacy calculation and prescription processing and transcribe physician orders
- Prepared and administered vaccinations
- Process insurance claims
Education
Pharmacy Technician -
Anthem College
Rancho Cordova, CA06.2020
GED - general education
American Legend High School
Sacramento, CA04.2013
Skills
- Typing 40 WPM
- Critical Thinking
- Exceptional Customer Service
- Data Entry
- Active Listening
- Social Perceptiveness
- Problem Resolution
- Monitoring
- Mathematics
- Phone Communication
- Medical Terminology
- Inventory control
- Packing and labeling
- Trustworthy
- Ethical and discreet
- Committed to quality customer service
- Detail oriented
- Resourceful
- Multi-tasking
Timeline
Senior Pharmacy Technician
Walgreen Pharmacy
03.2021 - 01.2023
Front end Pharmacy Technician
Optum Specialty Pharmacy
01.2020 - 03.2021
Senior Pharmacy Technician
Walgreen Pharmacy
04.2013 - 06.2020
Pharmacy Technician -
Anthem College
GED - general education
American Legend High School