Results-driven professional with a strong foundation in technical troubleshooting and incident response. Proven ability to implement security protocols and foster effective communication, ensuring enhanced operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Case Aide
Department of Child Safety
Tucson, AZ
09.2024 - Current
Delivered administrative support, including data entry and report preparation.
Facilitated communication between families and service providers to strengthen support.
Assisted case managers by organizing and filing essential documents.
Senior Security Specialist
Target
Austin, TX
04.2022 - 09.2024
Implemented security protocols and procedures for loss prevention efforts.
Trained staff on emergency response measures and security best practices.
Coordinated with other IT staff members on projects relating to the implementation of new security measures.
Communications Specialist
United Sates Army
Fort Hood, Texas
11.2019 - 08.2022
Identified issues and initiated troubleshooting methods for support services, including radio, wire, and communication systems.
Assisted in the deployment of new applications and updates to existing applications.
Installed and maintained communication systems for tactical operations.
Amphibious Assault Vehicle Crew Chief
United States Marine Corps
Camp Lejeune, NC
11.2015 - 11.2019
Maintained accurate records of all AAV repairs, services and preventive maintenance performed.
Reviewed and prepared monthly reports and data on personnel strength management, resulting in strength management rating.
Troubleshot malfunctions in electrical systems, hydraulic systems, propulsion systems and other components of the AAV.