Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
5
5
years of professional experience
Work History
Housing Solutions Case Manager
Mercy House Inc
07.2020 - Current
Streamlined service coordination efforts through diligent maintenance of client files and efficient use of case management software tools
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements
Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely
Achieved positive client outcomes by developing and implementing comprehensive case management plans
Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions
Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies
Community Outreach Specialist
Volunteers Of America Of Greater Los Angeles
04.2020 - 10.2020
Implemented creative strategies for reaching underserved populations within the community through targeted outreach efforts
Facilitated open forums for residents to express concerns, share ideas, and collaborate on solutions for common issues
Developed comprehensive marketing plans to promote community events, resulting in increased attendance and participation
Increased public awareness of available resources by organizing informational workshops, seminars, and events
Improved overall program effectiveness by regularly analyzing data and adjusting strategies as needed
Office Operations Supervisor
United States Census Bureau ACO 2976
11.2019 - 01.2020
Contributed towards achieving sustainability goals through conscious decision making around resource consumption
Coordinated office events, meetings, and conferences to promote a positive work environment and enhance employee engagement
Oversaw inventory management practices, reducing waste by optimizing ordering schedules based on historical usage patterns
Evaluated vendor contracts regularly to ensure competitive pricing for goods and services used within the office space
Supervised and trained administrative staff to maximize productivity and adherence to company policies
Facilitated cross-functional collaboration by acting as a liaison between various teams within the organization
Education
Master of Arts - Religion
Claremont School of Theology
Claremont, CA
01.2007
Bachelor of Arts - Humanities
The Ohio State University
Mansfield, OH
01.2002
Skills
Program Management
Community Engagement
Public Speaking
Community Networking
Workshop Facilitator
Documentation proficiency
Recruitment
Case Management
Staff education and training
Needs assessment
Military Service
Military Service
Administrative Specialist, United S Air Force (USAF)