Seasun Baker
Oxnard,CA
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
28
28
years of professional experience
Work History
Housing Solutions Case Manager
Mercyhouse
Oxnard, CA
02.2021 - 11.2024
- Identified barriers to client success and developed strategies to overcome them.
- Provided referrals to appropriate health care providers or other community resources.
- Conducted home visits to assess the safety of living environments for clients.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of clients experiencing homelessness
- Managed caseloads effectively, ensuring timely documentation and reporting.
Enrollment Specialist
Saftey Net Wireless
Oxnard, California
01.2018 - 01.2022
- Reviewed applications for accuracy before submitting them for approval.
- Sought out new clients and developed clientele by networking to find new customers.
- Handled new enrollments by entering customers' data and reviewing information.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Warehouse Production Associate
Goodwill Industries Of California
Oxnard, California
07.2018 - 03.2020
- Used pallet jacks to move items to and from warehouse locations.
- Assisted with loading and unloading delivery trucks.
- Staged and sorted multiple types of products for loading.
- Operated equipment and machinery according to safety guidelines.
Newspaper Carrier
Ventura County Star
06.2014 - 01.2016
- Exercised time management skills to deliver newspapers within pre-established timeframe.
- Organized routes efficiently to maximize time management.
- Streamlined delivery procedures by organizing loads, updating routes and staying up-to-date with customer specifications.
Dispatcher
Yellow cab
Camarillo, California
01.2010 - 01.2014
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Updated records of driver locations, delays, and cancellations.
Guest Services Supervisor
Holiday Inn Ventura Beach Resort
Ventura, California
01.1997 - 04.2003
- Managed the front desk operations by overseeing check-ins and check-outs, cash handling procedures.
- Coordinated with other departments like housekeeping and maintenance to ensure timely completion of tasks.
- Maintained accurate records of visitor data including contact details, room assignments, payment information.
- Transmitted and received messages using telephones or telephone switchboards.
- Trained and supervised guest services team members on hotel policies, procedures, and guest interaction standards.
- Oversaw reservations received from direct calls and provided room availability information to hotel reservation websites.
Education
Certificate Hospitality And Tourism - Hospitality And Tourism Management
Regional Occupational Program
Oxnard, CA06-1996
Some College (No Degree) - ADS
Oxnard College
Oxnard, CASkills
- Progress evaluations
- Community outreach
- Eligibility assessment
- Client advocacy
- Multitasking and organization
- Case management
Timeline
Housing Solutions Case Manager
Mercyhouse
02.2021 - 11.2024
Warehouse Production Associate
Goodwill Industries Of California
07.2018 - 03.2020
Enrollment Specialist
Saftey Net Wireless
01.2018 - 01.2022
Newspaper Carrier
Ventura County Star
06.2014 - 01.2016
Dispatcher
Yellow cab
01.2010 - 01.2014
Guest Services Supervisor
Holiday Inn Ventura Beach Resort
01.1997 - 04.2003
Certificate Hospitality And Tourism - Hospitality And Tourism Management
Regional Occupational Program
Some College (No Degree) - ADS
Oxnard College