Summary
Overview
Work History
Education
Skills
Military Service
Timeline
Generic

CARLTON V. RICKMAN JR.

Housing Solutions Case Manager
Stanton,CA

Summary

Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Knowledgeable Case Manager experienced in coordinating care for homeless individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.

Overview

20
20
years of professional experience

Work History

Housing Solutions Case Manager

Mercy House Inc
07.2020 - Current
  • Streamlined service coordination efforts through diligent maintenance of client files and efficient use of case management software tools.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.

Community Outreach Specialist

Volunteers Of America Of Greater Los Angeles
04.2020 - 10.2020
  • Implemented creative strategies for reaching underserved populations within the community through targeted outreach efforts.
  • Facilitated open forums for residents to express concerns, share ideas, and collaborate on solutions for common issues.
  • Developed comprehensive marketing plans to promote community events, resulting in increased attendance and participation.
  • Increased public awareness of available resources by organizing informational workshops, seminars, and events.
  • Improved overall program effectiveness by regularly analyzing data and adjusting strategies as needed.

Office Operations Supervisor

United States Census Bureau ACO 2976
11.2019 - 01.2020
  • Contributed towards achieving sustainability goals through conscious decision making around resource consumption.
  • Coordinated office events, meetings, and conferences to promote a positive work environment and enhance employee engagement.
  • Oversaw inventory management practices, reducing waste by optimizing ordering schedules based on historical usage patterns.
  • Evaluated vendor contracts regularly to ensure competitive pricing for goods and services used within the office space.
  • Supervised and trained administrative staff to maximize productivity and adherence to company policies.
  • Facilitated cross-functional collaboration by acting as a liaison between various teams within the organization.

Education

Master of Arts - Religion

Claremont School of Theology
Claremont, CA
2007

Bachelor of Arts - Humanities

The Ohio State University
Mansfield, OH
2002

Skills

  • Program Management
  • Community Engagement
  • Public Speaking
  • Community Networking
  • Workshop Facilitator
  • Documentation proficiency
  • Recruitment
  • Case Management
  • Staff education and training
  • Needs assessment

Military Service

Administrative Specialist, United States Air Force (USAF)

Timeline

Housing Solutions Case Manager

Mercy House Inc
07.2020 - Current

Community Outreach Specialist

Volunteers Of America Of Greater Los Angeles
04.2020 - 10.2020

Office Operations Supervisor

United States Census Bureau ACO 2976
11.2019 - 01.2020

Master of Arts - Religion

Claremont School of Theology

Bachelor of Arts - Humanities

The Ohio State University

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CARLTON V. RICKMAN JR.Housing Solutions Case Manager