Carly Alberti
Macedon,NY
Summary
Adaptable professional with experience in restaurant service, patient care, and floral design. Known for strong communication, menu knowledge, and accurate order entry. Focused on managing busy service environments and building positive guest relationships.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Patient Care Technician
Rochester Regional Health
Newark, New York
06.2026 - Current
- Tracked vital signs, reported changes to Rochester Regional Health nursing staff to facilitate timely patient interventions.
- Communicated patient needs to healthcare team clearly with nurses, providers, and families.
- Collected specimens and performed phlebotomy tasks per Rochester Regional Health protocols to support diagnostic accuracy.
- Collected EKGs, entered results into electronic health records to ensure accurate patient data management.
Server
P.F. Chang's Bistro
Victor, New York
12.2024 - 06.2026
- Provided exceptional service to high volume of daily customers, enhancing overall dining experience.
- Delivered tableside service by leveraging P.F. Chang's menu knowledge and aligning with guest preferences for personalized dining.
- Explained menu items, ingredients, and specials to support guest selections.
- Entered orders accurately in POS system and coordinated with kitchen staff.
- Coordinated with food runners and hosts during busy P.F. Chang's dinner service to ensure smooth operation and timely service.
Server
Cobblestone Creek Country Club
Victor, New York
08.2022 - 12.2024
- Delivered fine dining service with polished attention to guest preferences and timing.
- Presented menus and described specials with in-depth knowledge to enhance guest engagement.
- Trained in wine and liquor service to enhance guest experiences and satisfaction.
- Recorded orders in POS system while ensuring exceptional customer service.
- Set and reset dining tables to fine dining standards and restaurant presentation.
Florist
Wegmans
Penfield, NY
08.2019 - 08.2022
- Designed floral arrangements with fresh flowers for weddings, funerals, and holidays, creating memorable experiences for clients
- Designed floral arrangements for Wegmans floral department displays and customer orders
- Guided customers in bouquet selection, provided care tips, and fulfilled custom requests to enhance customer satisfaction
- Wrapped gifts for customer purchases, prepared arrangements, and labeled products for purchase to ensure appealing presentation
- Organized the store's inventory of plants, vases, containers, and other supplies.
Education
Bachelor of Arts - Public Health
St. John Fisher University
Rochester, NY05-2027
Associate of Science - Communications And Media Studies
Monroe Community College
Rochester, NY05-2025
Skills
- Point of sale operation
- Menu memorization
- Specials promotion
- Customer service
- Positive guest interactions
- Team collaboration
Certification
- NHA Certified Phlebotomy Technician
Timeline
Patient Care Technician
Rochester Regional Health
06.2026 - Current
Server
P.F. Chang's Bistro
12.2024 - 06.2026
Server
Cobblestone Creek Country Club
08.2022 - 12.2024
Florist
Wegmans
08.2019 - 08.2022
Bachelor of Arts - Public Health
St. John Fisher University
Associate of Science - Communications And Media Studies
Monroe Community College