Carly Ayala
'Ewa Beach,HI
Summary
High-performing Retail Sales Specialist with a proven track record of exceeding sales goals, driving exceptional customer experience, and strengthening team performance. Recognized as a top performer in mobile, internet, and accessory attach, with consistent leadership presence on the sales floor. Known for strong communication, customer engagement, and mentoring peers to improve results. Brings proactive problem-solving, operational reliability, and a team-first mindset. Ready to step into an Assistant Store Manager role to lead, coach, and drive store performance with consistency, positivity, and excellence.
Overview
2026
2026
years of professional experience
Work History
Sales Specialist
Spectrum
Kaneohe, hi
12.2022 - Current
- Drove sales growth through strategic customer engagement and needs assessment.
- Operated register, managed cash handling, and processed credit transactions efficiently.
- Engaged customers with effective communication to identify needs and enhance service.
- Ensured comprehensive customer assistance throughout merchandise selection and purchase completion.
- Negotiated deals while addressing complaints to maintain customer satisfaction.
- Fostered a collaborative work environment that promoted teamwork and support.
- Delivered ongoing support to motivate team members toward objectives.
- Provided leadership during peak hours to ensure targets were consistently met.
Cashier
T.J. Maxx
Kapolei, hi
2020 - 2022
- Processed customer transactions at point of sale with high accuracy and efficiency.
- Engaged customers to enhance overall shopping experience and satisfaction.
- Assisted with product inquiries and guided store navigation for optimal service.
- Handled various transaction types, ensuring accurate financial processing at all times.
- Greeted customers proactively, addressing questions regarding products and services.
Education
High School Diploma -
Kapolei High School
Kapolei05-2022
Skills
- Sales strategies and negotiation
- Customer engagement and relationship management
- Product knowledge and transaction processing
- Team collaboration
- Team leadership
Timeline
Sales Specialist
Spectrum
12.2022 - Current
Cashier
T.J. Maxx
2020 - 2022
High School Diploma -
Kapolei High School