Experienced food service professional with five years in the industry, including three years as a barista. Strong leadership abilities. Demonstrates a proactive approach to learning and task execution. Passionate about fostering positive customer experiences.
Overview
5
5
years of professional experience
Work History
Assistant
Barnes Cohen & Sullivan Injury Law
Jacksonville
05.2025 - 08.2025
Coordinated client intake processes and maintained accurate case files.
Assisted attorneys in preparing legal documents and case materials.
Organized case materials and maintained a systematic filing system.
Organized and maintained filing systems for documents and records.
Entered data into databases accurately and efficiently.
Answered incoming calls, responded to emails, faxes and other inquiries from hospitals and clients.
Shift Leader
Homespun Kitchen
Jacksonville
11.2022 - 06.2025
Supervised daily kitchen operations and maintained efficient workflow.
Trained and supported team members in food preparation techniques.
Ensured compliance with health and safety regulations in food handling.
Provided excellent customer service, addressing inquiries and concerns promptly.
Collaborated with management to implement new kitchen procedures effectively.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Resolved customer complaints promptly and professionally.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Maintained an organized work environment by delegating tasks to staff as needed.
Checked orders for quality and completeness.
Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Monitored employee performance to ensure compliance with company policies and procedures.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Prepared and served high-quality coffee beverages to customers.
Crew Member
Cookies n Creme
Jacksonville Beach
03.2025 - 05.2025
Prepared and served cookies and desserts to customers efficiently.
Assisted in inventory management by restocking supplies as needed.
Baked cookies and made ice cream from scratch.
Collaborated with team members to ensure smooth operations during peak hours.
Performed cashier duties such as taking orders, collecting payments and providing change.
Served food quickly for positive guest experiences.
Casheir
Angies Subs
Jacksonville Beach
07.2020 - 10.2022
Processed customer transactions efficiently and accurately.
Maintained cleanliness and organization of checkout area.
Assisted customers with inquiries and product selections.
Memorized all menu items and their ingredients.
Accepted cash and credit card payments, issued receipts and provided change.
Education
High School Diploma -
Fletcher High School
Neptune Beach, FL
05-2025
Some College (No Degree) - Political Science And Multimedia Communications
Florida Atlantic University
Boca Raton
Skills
Customer service
Data entry
Legal research
Case management
Team leadership
Food safety compliance
Latte art
Decision-making
Flexibility and adaptability
Languages
Spanish
Elementary
References
References available upon request.
Timeline
Assistant
Barnes Cohen & Sullivan Injury Law
05.2025 - 08.2025
Crew Member
Cookies n Creme
03.2025 - 05.2025
Shift Leader
Homespun Kitchen
11.2022 - 06.2025
Casheir
Angies Subs
07.2020 - 10.2022
High School Diploma -
Fletcher High School
Some College (No Degree) - Political Science And Multimedia Communications