Carly Cleeland
Truckee,CA
Summary
I am an organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. I am an energetic professional in hospitality, known for high productivity and efficient task completion. Excel in communication, teamwork, and adaptability, ensuring exceptional experiences for guests.
Overview
6
6
years of professional experience
Work History
Sales Representative
Global Travel Network
Honolulu, Hawaii
10.2024 - 10.2025
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Researched competitors' products, prices, and sales techniques.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Prepared and delivered appropriate presentations on products and services.
- Produced sales documents, finalized deals and filed records.
Bartender and Server
Za's Lakefront
Tahoe City , CA
05.2024 - 10.2024
- Served as cashier when necessary, handling payments accurately and efficiently.
- Performed opening duties such as setting up supplies needed for service.
- Provided excellent customer service while interacting with guests in a friendly manner.
- Set up glassware for customers in anticipation of drink orders.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Delivered food orders from kitchen staff to customers at the bar in a timely fashion.
- Continuously monitored beverage stock levels during peak hours of operation.
- Studied bartenders to learn recipes for different mixed cocktails.
- Prepared and served a wide variety of cocktails and beverages.
Server
Romer Ambassador Hotel
Honolulu, HI
01.2024 - 05.2024
- Continuously updated understanding of menu offerings keeping in mind garnishing options, ingredient details, and preparation techniques.
- Prepared drinks according to standard recipes.
- Accurately and promptly took customer orders.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Host
Maui Brewing
Honolulu, HI
01.2023 - 11.2023
- Provided customers with accurate wait times and monitored waiting list.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Managed dining room layout to maximize efficiency of staff members.
- Resolved conflicts between customers when necessary.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Sales/Photographer
Waikiki Aquarium
Honolulu, HI
09.2022 - 01.2023
- Took pictures of individuals, families and small groups in studio or on location.
- Manipulated and enhanced scanned or digital images using computers and specialized software.
- Tested equipment prior to use, verifying good working order.
- Transferred photographs to computers for editing, archiving and electronic transmission.
- Developed promotional strategies to increase sales volume.
Busser/ Host
Za's Lakefront
Tahoe City, California
09.2020 - 09.2022
- Greeted customers and answered questions about menu items.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Cleared tables promptly after guests departed to prepare for new guests, minimizing wait times.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Assisted in the training of new bussers, sharing knowledge and best practices.
Water Sport Rentals
Mourelatos Lakeshore Resort
Tahoe Vista, CA
05.2020 - 08.2020
- Completed routine safety training and instructed patrons to follow safety rules.
- Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Helped customers find specific products, answered questions and offered product advice.
Lifeguard
Hansen Management company
Tahoe City, CA
05.2019 - 09.2019
- Watched over swimmers to respond quickly to distress situations.
- Maintained neat and clean pool area and clean water.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Patrolled to identify anyone needing assistance and offered immediate care.
- Identified emergency situations or potential drownings and entered water for lifesaving measures.
Education
High School Diploma -
North Tahoe High School
Tahoe City, CA06.2021
Skills
- Product presentation
- Sales strategy development
- Sales documentation
- Email correspondence
- Health and safety training
- Customer relations
Timeline
Sales Representative
Global Travel Network
10.2024 - 10.2025
Bartender and Server
Za's Lakefront
05.2024 - 10.2024
Server
Romer Ambassador Hotel
01.2024 - 05.2024
Host
Maui Brewing
01.2023 - 11.2023
Sales/Photographer
Waikiki Aquarium
09.2022 - 01.2023
Busser/ Host
Za's Lakefront
09.2020 - 09.2022
Water Sport Rentals
Mourelatos Lakeshore Resort
05.2020 - 08.2020
Lifeguard
Hansen Management company
05.2019 - 09.2019
High School Diploma -
North Tahoe High School