Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carly Coaty

Round Rock,TX

Summary

Dedicated Insurance professional with experience in providing a wide range of high-quality insurance solutions, excellent client management, and insurance plan development. Successfully establishes relationships with clientele and delivers quality service.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Insurance Agency Owner

Coaty Insurance Agency LLC
01.2018 - Current
  • Established a Captive Insurance Agency representing Farmers Insurance Group, Kraft Lake Brokerage, and outside appointments
  • Successfully managed sales and retention of $1.2M GWP insurance book of business
  • Responsible for all operational, productivity, and personnel functions of the agency
  • Act as intermediary between client, and companies represented to ensure quality risk selection, coverage offering, and claims handling to a mutual satisfaction

Commercial Underwriting Team Manager

Farmers Insurance Group
08.2012 - 01.2018
  • Responsible for all business insurance underwriting activity, and financial metrics of $32M GWP Territory - MN, IA, NE, ND & SD
  • Built and maintained relationships with supporting business units, Commercial Wholesalers, Agents, and District Managers to support their goals and goals of the company
  • People Leader of 12+ direct employees, responsible for their performance
  • Oversaw workload distribution for the Commercial Underwriting Service Center, which consisted of 13 States and 60+ employees

Commercial Underwriter

Farmers Insurance Group
12.2007 - 08.2012
  • Underwrote Business Insurance P&C products, as well as Workers Comp
  • Managed the largest Retention book of business within the Service Center, for the Central and South Texas Regions
  • Supported Retention financial figures of assigned territory through Combined Ratio, Premium Retention, New Money, GWP, and PIF
  • Helped Central and South Texas exceed Premium Retention goals for 2011 and remain profitable with a Combined Ratio of 96.99% in a Cat-Mitigation prone area

Insurance Agent

AAA Texas
07.2005 - 12.2007
  • Earned General Lines - Property & Casualty, Insurance License
  • Responsible for insuring Personal Lines customers with new auto, home, watercraft, and umbrella policies
  • Consistently executed 100% accuracy for all policies
  • Compensation based on performance

Education

BBA - Marketing

Texas State University
San Marcos, TX
08.2004

Skills

  • Competitive
  • Disciplined & Responsible
  • Team Player/Leader
  • Confident & Resilient
  • Ability to Take and Give Criticism
  • Negotiation and Persuasion
  • Customer Support
  • Sales Planning

Certification

Licensed: General Lines Insurance Agent

  • Property and Casualty
  • Life, Accident, Health & HMO
  • License #: 1352433
  • Issue Date: 10/11/2005


Completed CPCU courses: 510 and 551

Timeline

Insurance Agency Owner

Coaty Insurance Agency LLC
01.2018 - Current

Commercial Underwriting Team Manager

Farmers Insurance Group
08.2012 - 01.2018

Commercial Underwriter

Farmers Insurance Group
12.2007 - 08.2012

Insurance Agent

AAA Texas
07.2005 - 12.2007

BBA - Marketing

Texas State University
Carly Coaty