Erik Kniffen
Three Rivers,MI
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
28
28
years of professional experience
Work History
Insurance Agency Owner
Kniffen Insurance Agency, AAA-Michigan
05.2023 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Trained and motivated employees to perform daily business functions.
Regional Sales Manager
CrossRoads RV
05.2017 - 03.2023
- Supported, trained and motivated team of professionals to consistently meet annual goals for sales and production.
- Established clear lines of communication between business and clients.
- Increased revenue generation by collaborating with senior executives to assess regional performance and develop new sales strategies.
- Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships.
- Penetrated new markets by investigating competitor products, services and trends.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
Plant Manager
Forest River RV
08.2014 - 05.2017
- Gave direction and leadership to all levels of employees and managers.
- Improved workflow processes to maximize efficiency and enhance operations.
- Promoted high-quality daily production by enforcing product standards and monitoring level of quality.
- Oversaw employees and related programs to maximize team productivity and facility output.
- Adjusted and improved processes to maximize efficiency.
- Increased plant safety by implementing proactive strategies and well-structured training.
- Eliminated materials waste and unnecessary labor hours to reduce costs.
Assistant Plant Manager
Crossroads RV
08.2001 - 07.2014
- Provided work direction, resolved problems, prepared schedules and supervised operations to complete work for team of 100 to 130.
- Improved workflow processes to maximize efficiency and enhance operations.
- Promoted high-quality daily production by enforcing product standards and monitoring level of quality.
- Planned, directed and coordinated operations for production, machinery and processing within company policies and procedures.
- Adjusted and improved processes to maximize efficiency.
- Eliminated materials waste and unnecessary labor hours to reduce costs.
Infantryman
United States Marine Corps
08.1996 - 08.2000
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Trained in use of tear gas, passive ordnance, and explosives.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
Education
Some College (No Degree) - Law Enforcement
Kalamazoo Valley Community College
Kalamazoo, MIHigh School Diploma -
Sturgis High School
Sturgis, MI06.1995
Skills
- Market and competitive analysis
- Underwriting knowledge
- Product knowledge
- Territory Growth
- Forecasting and Reporting
- Decision Making
- Detail-Oriented
- Time Management
- Problem Solving
- Relationship Building
Timeline
Insurance Agency Owner
Kniffen Insurance Agency, AAA-Michigan
05.2023 - Current
Regional Sales Manager
CrossRoads RV
05.2017 - 03.2023
Plant Manager
Forest River RV
08.2014 - 05.2017
Assistant Plant Manager
Crossroads RV
08.2001 - 07.2014
Infantryman
United States Marine Corps
08.1996 - 08.2000
Some College (No Degree) - Law Enforcement
Kalamazoo Valley Community College
High School Diploma -
Sturgis High School
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