Carly Collis
Summary
Adaptable professional with a versatile background in logistics and scheduling. Known for strong team collaboration and conflict resolution skills, contributing to improved service delivery and operational efficiency.
Overview
1
1
Certification
8
8
years of professional experience
Work History
ACC/Scheduler
Canteen
Grimes, Iowa
07.2024 - Current
- Coordinated team schedules to ensure timely service delivery across departments.
- Monitored daily schedules and adjusted to meet service demands.
- Resolved scheduling conflicts by confirming staff availability and adjusting daily schedules.
- Improved scheduling efficiency by contributing to workflow development.
- Collaborated with departments to align resources for optimal service delivery schedules.
- Communicated schedule changes effectively throughout the organization when necessary.
- Assisted clients in developing actionable plans to achieve desired outcomes.
- Trained new staff on company policies and client care procedures.
Utility Driver
Canteen
Grimes, Iowa
07.2024 - Current
- Delivered goods efficiently to designated locations across various routes.
- Communicated with dispatch to confirm delivery schedules and route adjustments.
- Provided excellent customer service during deliveries by addressing inquiries promptly.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
Driver Trainer
PepsiCo
Urbandale, Iowa
06.2022 - 07.2024
- Delivered comprehensive training programs for new drivers to ensure safety compliance.
- Developed training materials that align with company standards and industry regulations.
- Collaborated with management to identify training needs and improve instructional methods.
- Evaluated driver performance through on-road assessments and feedback sessions.
- Provided guidance to inexperienced drivers on topics like route planning, fuel efficiency, customer service etiquette.
Vending Route Driver
PepsiCo
Urbandale, Iowa
10.2018 - 06.2022
- Operated vending machines along designated routes for product distribution.
- Managed inventory levels to ensure product availability and freshness.
- Coordinated with team members to optimize route efficiency and service delivery.
- Provided exceptional customer service to ensure satisfaction.
- Collected cash and processed payments for machine sales accurately.
- Conducted routine maintenance and troubleshooting on vending machines.
Education
High School Diploma -
Walnut Creek
West Des Moines, IA06-2009
Skills
- Delivery coordination
- Route optimization
- GPS and route planning
- Route planning
- Staff scheduling
- Time management
- Organization
- Planning
- Problem solving
- Decision-making
- Team collaboration
- Client relations
- Relationship building
- Effective communication
- Active listening
- Flexible and adaptable
Certification
- 2026 Accelerated Manager Program
Timeline
ACC/Scheduler
Canteen
07.2024 - Current
Utility Driver
Canteen
07.2024 - Current
Driver Trainer
PepsiCo
06.2022 - 07.2024
Vending Route Driver
PepsiCo
10.2018 - 06.2022
High School Diploma -
Walnut Creek