Carly Davis
Iron Ridge,WI
Summary
Dedicated business professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Client Services Manager
Animal Wellness Center Waukesha
09.2023 - Current
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined office operations by implementing efficient filing systems and created new operational procedures.
- Identified and escalated client issues as they occur and work with leadership to drive recovery efforts.
- Accurately and efficiently maintained on existing client records within operating system, along with other data entry tasks associated with client maintenance.
- Managed an inventory of $30,000 in supplies and medication.
Office Manager
Banfield
07.2022 - 08.2023
- Enhanced guest satisfaction by efficiently managing front office operations and addressing client concerns promptly.
- Streamlined check-in and check-out processes for faster service, resulting in higher guest satisfaction scores.
- Managed business supply inventory leading to a 12% reduction in operations costs.
- Performed business partner outreach through appropriate channels to resolve issues.
- Implemented staff training programs, improving client average appointment time by 30%..
Education
Bachelor of Arts - Business
University of Wisconsin - Whitewater
Whitewater, WISkills
- Bookkeeping
- Financial Accounting
- Financial Tracking
- Data Entry
- Inventory Control
- Employee Training
- Facility Management
Timeline
Client Services Manager
Animal Wellness Center Waukesha
09.2023 - Current
Office Manager
Banfield
07.2022 - 08.2023
Bachelor of Arts - Business
University of Wisconsin - Whitewater
Similar Profiles
Alana EmerickAlana Emerick
Veterinary Technician at AZ Animal Wellness CenterVeterinary Technician at AZ Animal Wellness Center
Hailee GabbHailee Gabb
Veterinary Assistant at Companion Animal Wellness CenterVeterinary Assistant at Companion Animal Wellness Center
Allison MarshallAllison Marshall
Veterinary Nurse at Arizona Animal Wellness CenterVeterinary Nurse at Arizona Animal Wellness Center
Jason Tyler SmithJason Tyler Smith
Patient Care Associate at Rogers Memorial HospitalPatient Care Associate at Rogers Memorial Hospital
Douglas OttmanDouglas Ottman
Technical Customer Support at WatertronicsTechnical Customer Support at Watertronics