Carly Davis
Iron Ridge,WI
Summary
Dedicated business professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Client Services Manager
Animal Wellness Center Waukesha
2023.09 - Current
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined office operations by implementing efficient filing systems and created new operational procedures.
- Identified and escalated client issues as they occur and work with leadership to drive recovery efforts.
- Accurately and efficiently maintained on existing client records within operating system, along with other data entry tasks associated with client maintenance.
- Managed an inventory of $30,000 in supplies and medication.
Office Manager
Banfield
2022.07 - 2023.08
- Enhanced guest satisfaction by efficiently managing front office operations and addressing client concerns promptly.
- Streamlined check-in and check-out processes for faster service, resulting in higher guest satisfaction scores.
- Managed business supply inventory leading to a 12% reduction in operations costs.
- Performed business partner outreach through appropriate channels to resolve issues.
- Implemented staff training programs, improving client average appointment time by 30%..
Education
Bachelor of Arts - Business
University of Wisconsin - Whitewater
Whitewater, WISkills
- Bookkeeping
- Financial Accounting
- Financial Tracking
- Data Entry
- Inventory Control
- Employee Training
- Facility Management
Timeline
Client Services Manager
Animal Wellness Center Waukesha
2023.09 - Current
Office Manager
Banfield
2022.07 - 2023.08
Bachelor of Arts - Business
University of Wisconsin - Whitewater
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