Carly Davis
Fort Lauderdale,FL
Summary
Results-driven manager with experience leading teams across retail and food service. Skilled in recruiting, training, scheduling, and resolving customer concerns. Strong focus on building organized teams, improving service quality, and meeting business goals.
Overview
12
12
years of professional experience
Work History
Shift Supervisor
Starbucks
Davie, Florida
10.2024 - Current
- Adjusted staffing plans based on customer volume and business needs to optimize labor utilization.
- Facilitated employee training by setting clear expectations and tailoring instruction to diverse learning styles.
- Managed documentation, conducted inventory counts, ordered supplies, handled cash, and performed daily administrative duties efficiently.
General Manager
The Flip Side
Fort Lauderdale, Florida
03.2019 - 08.2025
- Developed and implemented strategies to increase sales and customer satisfaction.
- Directed and coordinated the budget to fund operations and maximize investments.
- Organized monthly staff meetings across both locations to discuss goals, objectives and any changes in policy or procedure.
- Sourced and evaluated potential merchandise for store inventory.
Store Manager
Ella Cafe
Plantation, Florida
04.2021 - 10.2024
- Monitored sales performance and business expenses.
- Created schedules and monitored payroll to remain within budget.
- Resolved customer concerns promptly, maintaining professional service at Ella Cafe.
- Recruited, trained and supervised new employees.
Head Instructor
Kumite MMA
Plantation, Florida
04.2015 - 07.2020
- Led MMA instruction for youth and adult classes at Kumite MMA
- Coordinated marketing efforts, promotions, and community outreach for gym growth
- Managed member services, billing, and front desk procedures
Education
Associate of Arts - Psychology
Broward College
Fort Lauderdale, FL10-2026
Skills
- Inventory management
- Staff development
- Customer service
- Conflict resolution
- Active listening
- Behavioral observation
- Case management
Timeline
Shift Supervisor
Starbucks
10.2024 - Current
Store Manager
Ella Cafe
04.2021 - 10.2024
General Manager
The Flip Side
03.2019 - 08.2025
Head Instructor
Kumite MMA
04.2015 - 07.2020
Associate of Arts - Psychology
Broward College