Carly Edinger

• Partner with store and district leadership to execute company initiatives, drive business performance, and maintain operational excellence within a high-volume luxury beauty retail environment.

• Analyze sales performance, productivity metrics, client engagement trends, and key business indicators to identify opportunities and develop action plans that support revenue growth.

• Coach and develop team members through performance conversations, in-the-moment feedback, and individualized development plans to strengthen leadership capabilities and sales performance.

• Support talent acquisition, training, and retention efforts, helping cultivate a high-performing and client-focused team culture.

• Lead execution of store operations, including inventory management, merchandising standards, compliance, payroll administration, scheduling, and workload prioritization.

• Collaborate with district leadership and brand partners to execute successful sales-driving events, promotional initiatives, and client acquisition strategies.

• Utilize business reporting and performance data to support strategic decision-making and improve store-level outcomes across sales, service, and operational metrics.

• Influence cross-functional teams to align around business objectives, operational initiatives, and client experience goals.

• Led operational execution and workforce management for a high-volume retail location, directly managing a team of up to 15 associates while influencing performance and accountability across a store team of more than 30 employees.

• Recruited, onboarded, trained, coached, and developed associates, fostering a culture of accountability, operational excellence, and continuous improvement.

• Conducted performance management activities including coaching conversations, corrective action documentation, performance improvement planning, and employee development discussions in partnership with store leadership and Human Resources.

• Served as a trusted leadership partner responsible for workload planning, labor allocation, and prioritization of business-critical initiatives while maintaining exceptional customer experience standards.

• Supported district-wide operational initiatives by traveling to neighboring locations to assist with leadership coverage, operational recovery plans, inventory execution, and major business projects.

• Developed emerging leaders through coaching, delegation, and succession planning, strengthening team capability and preparing associates for advancement opportunities.

• Directed merchandising and inventory execution for a high-volume retail location, ensuring successful implementation of promotional events, planograms, seasonal transitions, and company initiatives.

• Led shipment processing, inventory replenishment, stockroom organization, and product flow strategies to maintain operational efficiency and support business objectives.

• Managed workload planning and resource allocation for tasking teams, balancing labor hours, business priorities, and execution deadlines.

• Oversaw cycle count programs, inventory audits, and compliance initiatives to maintain inventory accuracy, operational integrity, and company standards.

• Coordinated large-scale merchandising projects and store transitions while ensuring timely execution and minimal disruption to daily business operations.

• Partnered with store and district leadership to execute strategic initiatives, support operational consistency, and drive successful completion of business-critical workload

• Built and maintained a high-performing service business through client acquisition, retention strategies, and exceptional customer experience, consistently driving sales growth and service revenue.

• Served as a Technical Ambassador, providing mentorship, education, and skill development for salon professionals across the district to elevate technical performance and service standards.

• Facilitated training sessions, hands-on demonstrations, and coaching opportunities to support stylist development, improve service quality, and drive business results.

• Partnered with store and district leadership to execute company initiatives, support talent development, and strengthen overall salon performance.

• Utilized business reporting and performance metrics to identify opportunities, increase productivity, and maximize service and retail sales.

• Influenced team performance by sharing best practices, coaching peers, and fostering a culture of continuous learning and professional development.