Carly Estilow
Drexel Hill,PA
Summary
Dedicated Front Desk Administrator skilled in appointment scheduling and data entry accuracy. Committed to enhancing client experiences and streamlining operations in healthcare settings.
Overview
2026
2026
years of professional experience
Work History
Front Desk Administrator-Concierage Medicine
LSR Wellness
Haverford, Pennsylvania
10.2024 - Current
- Greeted clients and visitors warmly, creating a welcoming atmosphere at wellness center.
- Assisted clients with inquiries regarding services and wellness programs.
- Maintained cleanliness and organization of front desk and waiting area consistently.
- Managed incoming calls, directing them to appropriate staff promptly and taking messages when needed.
- Collaborated with team members to enhance customer service experience.
- Updated client records in database, ensuring accuracy of information.
- Scheduled appointments based on staff availability to optimize scheduling efficiency.
- Performed administrative tasks, including filing, copying, data entry, and document scanning.
Secretary III-Palliative Care
Abington Jefferson Hospital
Abington , PA
01.2022 - 09.2025
- Managed scheduling and appointments for medical staff and patients.
- Coordinated communication between departments to enhance workflow efficiency.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Handled incoming calls and directed callers to appropriate department or employee.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Receptionist V
Abington Jefferson Hospital
Abington, Pennsylvania
03.2010 - 03.2015
- Greeted visitors and ensured a welcoming environment.
- Managed incoming calls and directed inquiries to appropriate staff.
- Handled mail distribution and ensured timely correspondence delivery.
- Supported administrative staff with filing and document organization.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
Secretary II-PT/OT/Speech
Abington Jefferson Hospital
Abington , PA
- Managed scheduling and appointments for office staff and executives.
- Organized and maintained filing systems for efficient document retrieval.
- Prepared meeting agendas and took minutes during discussions.
- Coordinated office supplies procurement to ensure inventory availability.
- Handled incoming calls and directed inquiries to appropriate personnel.
- Performed data entry into computer systems; ensured accuracy of all entered information.
Education
High School Diploma -
Cheltenham High School
Wyncote, PA06-2007
Skills
- Appointment scheduling
- Client record management
- Microsoft Excel
- Data entry accuracy
- Office equipment maintenance
- Customer service
- Document organization
- Problem resolution
- Professional demeanor
- Adaptable multitasking
Timeline
Front Desk Administrator-Concierage Medicine
LSR Wellness
10.2024 - Current
Secretary III-Palliative Care
Abington Jefferson Hospital
01.2022 - 09.2025
Receptionist V
Abington Jefferson Hospital
03.2010 - 03.2015
Secretary II-PT/OT/Speech
Abington Jefferson Hospital
High School Diploma -
Cheltenham High School