Carly Gallagher
Saint Louis,MO
Summary
Proactive Case Manager with extensive experience in client assessments, case documentation, and crisis intervention. Skilled in educating clients on available services, collaborating with multidisciplinary teams, and developing discharge plans. Strong organizational skills and ability to manage multiple tasks, supporting individuals and ensuring regulatory compliance.
Overview
8
8
years of professional experience
Work History
Case Manager
The Rehabilitation Institute of St. Louis
04.2023 - 09.2024
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
Case Manager
Adult Protective Services
08.2018 - 04.2023
- Supported victims throughout the investigative process by connecting them with necessary resources and services tailored toward their unique needs following abuse incidents.
- Conducted periodic follow-ups with victims to ensure their ongoing well-being and safety following the conclusion of formal investigations.
- Conducted investigations regarding allegations of abuse, neglect, abandonment and special conditions for adults aged 59+ in Southwestern Illinois.
- Documented data and completed accurate updates to case records.
- Trained new case managers, raising team's overall competency and service delivery standards.
- Maintained accurate patient records by documenting assessments, interventions, and evaluations in a timely manner.
Internship
Planned Parenthood
09.2018 - 03.2019
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Developed innovative research methodologies, optimizing the accuracy and efficiency of data gathering efforts.
Server
The Mack Bar And Grill
04.2016 - 08.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
The Yellow Butterfly Campaign
Internship
11.2017 - 05.2018
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Sorted and organized files, spreadsheets, and reports.
- Collected and analyzed responses from national and local human trafficking victims.
- Developed intervention strategies to help with the healing process of victims and families
Education
Bachelor of Science - Public Health
Lindenwood University
Saint Charles, MO05.2018
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
- Positive Attitude
- Crisis Intervention
- Home visitations
- Discharge Planning
Affiliations
- Alpha Phi Sorority
Timeline
Case Manager
The Rehabilitation Institute of St. Louis
04.2023 - 09.2024
Internship
Planned Parenthood
09.2018 - 03.2019
Case Manager
Adult Protective Services
08.2018 - 04.2023
The Yellow Butterfly Campaign
Internship
11.2017 - 05.2018
Server
The Mack Bar And Grill
04.2016 - 08.2018
Bachelor of Science - Public Health
Lindenwood University
Similar Profiles
Tyiona HallTyiona Hall
Correctional Officer at St Louis County Justice ServicesCorrectional Officer at St Louis County Justice Services
Brandy WilliamsBrandy Williams
Psychiatric Technician at St. Louis Psychiatric Rehabilitation CenterPsychiatric Technician at St. Louis Psychiatric Rehabilitation Center
Judith AnamanJudith Anaman
Adjunct Associate Professor at St Louis University InstituteAdjunct Associate Professor at St Louis University Institute