Carly Greeley

Currently Pier Diem due to school schedule

• Coordinated with beauty professionals to ensure smooth workflow and client satisfaction during appointments.
• Handled administrative tasks including data entry and maintaining accurate client records.
• Assisted in managing phone communications, directing calls to appropriate staff members efficiently.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.

Summer-Seasonal Employment

• Greeted and seated guests promptly, ensuring a welcoming atmosphere.
• Managed reservation system efficiently, optimizing table turnover and guest satisfaction.
• Assisted in training new staff on host duties and customer service protocols.
• Communicated effectively with kitchen and waitstaff to coordinate guest orders.
• Resolved guest inquiries and complaints professionally, enhancing overall dining experience.
• Organized special events and seating arrangements, accommodating diverse guest needs efficiently.