Carly Hesterberg
Ontonagon,MI
Summary
Local ambassador dedicated to community outreach and optimizing expansion, through tourism and local businesses. Accomplished prior business owner. Advanced understanding of marketing and data, relational sales, and organizational and service principles. Excellent communication, project leadership, and strategic planning abilities. Continuously pursuing like-minded community member involvement in all projects and planning.
Overview
5
5
years of professional experience
Work History
Business Owner/Operations Manager
Griswold's Lodge
07.2021 - 06.2023
- Coordinated all business, guest, community, and team member operations.
- Managed all public relations by creating and maintaining three social media accounts, emails, review sites, and website.
- Insured industry standards continued to be maintained by team members in all facilities.
- Data analysis for risk factors and improvements needed through surveys, reviews, revenue, and content performance.
- A Participating influential business owner on several travel boards to promote ongoing growth in the community and tourism for the Upper Peninsula. Boards included the Upper Peninsula Travel and The Porcupine Mountain Convention & Visitors Bureau.
- Human Resources administration such as team member responsibilities, schedules, wages, and payroll.
- Composed landlord/tenant agreements and relations.
- Collaboratively worked with multiple nonprofit organizations to provide community members with career opportunities and safe housing short and long-term.
Licensed Realtor
Self-employeed
12.2018 - 11.2022
- Counseled clients buying and selling residential and commercial real estate in the state of Minnesota, through my qualifications and market research and knowledge.
- Educated, motivated, and led new agents by providing instruction and logistics in a classroom environment.
Manager/Sales Associate
Becker Furniture World
09.2018 - 04.2020
- On-site sales representative
- Directed and led the sales team to achieve optimum performance such as sales goals in revenue and client outreach.
- Audited logistics to create daily sales reports.
- Ensured consistent customer and staff satisfaction.
- Organized sale events, staff schedules, certain accounting duties, and client outreach.
Education
Active Participating Member
Recreation Commission
Village Of Ontonagon 03.2022
Active Participating Member
Downtown Development Authority
Village Of Ontonagon03.2022
Real Estate License
Kaplan Real Estate Education
Saint Paul, MN06.2019
High School Diploma -
La Jolla High School
La Jolla, CA06.2018
Skills
- Project Management
- Relational Sales and Marketing
- Strategic Verbal and Written Communication
- Social Media Analytics and Content Creation
- Website and Brand Development
- Lead Generation
- Computer Literacy
- Customer Relationship Management
- Community Engagement and Crediblity
- Finance and Accounting Operations
- Business Owner and Operator
- Community Relations Management
Affiliations
Participating Member/Citizen
- Ontonagon Chamber of Commerce
- Ontonagon Artist Collective
- Ontonagon Planning Commission
- Village of Ontonagon
Auditor and Influencer of ASK- Ontonagon, Michigan & Surrounding Area. Facebook Page.
Newly Appointed Blight Committee Member, Township of Ontonagon.
Timeline
Business Owner/Operations Manager
Griswold's Lodge
07.2021 - 06.2023
Licensed Realtor
Self-employeed
12.2018 - 11.2022
Manager/Sales Associate
Becker Furniture World
09.2018 - 04.2020
Active Participating Member
Recreation Commission
Active Participating Member
Downtown Development Authority
Real Estate License
Kaplan Real Estate Education
High School Diploma -
La Jolla High School
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