Carly Mckinlay
Olympia,Wa
Summary
As of June 22, 2023, I am a high school graduate currently pursuing my associate's degree, which I began during my senior year in 2022. Throughout my junior and senior years, I successfully balanced a steady job with my academic responsibilities. I bring a diverse range of work experience, with a focus on customer service. My experiences have taught me the importance of teamwork, as I collaborated with colleagues to achieve the common goal of delivering exceptional customer service while maintaining a professional and organized work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Tugboat Annie's
09.2022 - Current
- Efficiently take and process customer orders to ensure timely service and satisfaction.
- Address and resolve customer inquiries and concerns, enhancing the overall dining experience.
- Collaborating with kitchen staff and fellow servers to maintain a seamless service flow.
- Managing multiple tables simultaneously while prioritizing guest needs.
- Ensuring a clean and safe dining environment by adhering to food safety regulations.
Cashier
Micheals Craft Store
07.2022 - 09.2022
- Helped customers complete cash and card transactions
- Worked with customers to find what they were looking for or with any questions they had
- Promoted rewards programs
- Worked with managers to help comply with customer's request
Cook
Pizza Hut
11.2021 - 05.2022
- Followed safety regulations
- Cross-trained in every position
- Took customer's orders accordingly either in person or over the phone
- Worked cash register
- Work efficiently with coworkers to complete orders quickly and properly
Education
Associates Degree -
South Puget Sound Community College
01.2025
High School Diploma -
Olympia High School
01.2023
Skills
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Understanding of regulations and expectations
- Fast and willing learner
- Co-worker cooperation
Certification
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
Timeline
Server
Tugboat Annie's
09.2022 - Current
Cashier
Micheals Craft Store
07.2022 - 09.2022
Cook
Pizza Hut
11.2021 - 05.2022
High School Diploma -
Olympia High School
Associates Degree -
South Puget Sound Community College
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