Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carly Ngo

Stockton,CA

Summary

Dedicated team player who thrives in fast-paced environments and excels at problem-solving under pressure. Strong work ethic and commitment to delivering high-quality results in all tasks undertaken.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Lead

Chicken Meets Rice
08.2021 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Evaluated employee performance regularly, providing constructive feedback for growth opportunities within the team structure.
  • Monitored equipment functionality regularly, addressing maintenance issues proactively to minimize downtime and maintain consistent kitchen operations.

Bobarista

Teazentea
09.2021 - 11.2022
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Collected and analyzed customer feedback to identify areas of improvement, resulting in increased customer loyalty
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Children Supervisor

Calex Sports Inc.
07.2021 - 08.2021
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Addressed behavioral issues promptly and effectively, utilizing established disciplinary techniques while maintaining a supportive atmosphere.

Education

High School Diploma -

James Logan High School
Union City, CA

Associate of Arts - Human Development Studies

Ohlone College
Fremont, CA

Associate of Arts - Business

Ohlone College
Fremont, CA

Skills

  • Experienced in operating POS systems
  • Quality control inspections
  • Policy and procedure enforcement
  • Team engagement
  • Safety compliance
  • Employee training
  • Customer Service-oriented
  • Problem-solving skills

Certification

  • Food Handlers Card

August 2021 - Present

Renewed October 2024

Timeline

Bobarista

Teazentea
09.2021 - 11.2022

Shift Lead

Chicken Meets Rice
08.2021 - Current

Children Supervisor

Calex Sports Inc.
07.2021 - 08.2021

High School Diploma -

James Logan High School

Associate of Arts - Human Development Studies

Ohlone College

Associate of Arts - Business

Ohlone College

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