Carly Slater
Boulder,CO
Summary
Dynamic professional with a proven track record at Sean Slater State Farm Agency, excelling in customer engagement and team collaboration. Demonstrated expertise in verbal communication and lifeguard certification, ensuring safety and high-quality service. Achieved significant improvements in customer satisfaction and operational efficiency through effective teamwork and strong communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Coach
University Of Colorado Boulder
Boulder, CO
01.2024 - Current
- Provided guidance to participants in order to help them develop their skills and achieve desired goals.
- Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
- Implemented injury prevention and conditioning programs to maintain athlete health and performance.
- Demonstrated safe and proper exercise techniques to clients.
- Built and established relationships with members and guests to help in pursuit of fitness goals.
Sales Associate
Sean Slater State Farm Agency
Centennial, CO
06.2023 - Current
- Organized stockroom shelves according to size, color or style.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers and provided exceptional customer service.
- Assessed customer needs to provide assistance and information on product features.
- Greeted customers to determine wants or needs.
- Engaged customers in friendly, professional dialogue to determine needs.
Lifeguard
Front Range Recreation
Aurora, CO
06.2020 - 08.2024
- Performed regular cleaning and maintenance of pool equipment.
- Patrolled to identify anyone needing assistance and offered immediate care.
- Assisted with orientation sessions for new lifeguards in training.
- Addressed reckless behavior by speaking firmly and restricting access to recreational areas when necessary.
- Examined recreational equipment for signs of damage and potential safety risks.
- Provided first aid care to injured patrons before paramedics arrived on scene.
- Collaborated closely with team to identify issues and quickest methods for remediation.
- Observed swimmers from elevated chairs while scanning the entire pool deck.
- Maintained constant surveillance of pool or body of water to appropriately react to emergency situations.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Filled out incident and accident reports and submitted to supervisor.
- Cleaned, brushed and vacuumed pool to keep clean.
- Patrolled recreational areas before athletes, patrons and general public arrived to identify potential safety hazards.
- Led comprehensive safety training for new employees using company procedures.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Checked weather reports to warn public of potential inclement weather and proper safety procedures.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Coordinated and taught instructional classes in fundamentals of swimming and water safety.
- Enforced all safety regulations and posted rules for patrons.
Staff Member
Color Me Mine
Aurora, CO
03.2023 - 05.2024
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Collaborated with fellow assistants to ensure smooth operation within the studio environment.
- Organized, catalogued and stored art supplies, such as paints, brushes, canvases and other materials used by the artists.
Education
High School Diploma -
Cherokee Trail High School
Aurora, CO05-2023
Bachelor of Arts - Integrative Physiology
University of Colorado At Boulder
Boulder, COSkills
- Contact follow-up
- Cold calling
- Store opening and closing
- Teamwork and collaboration
- Verbal and written communication
- Friendly and outgoing
- Reliable and punctual
- Strong communicator
- Lifeguard certification
- Swim instruction
- Patience and empathy
- First aid and CPR
- Team collaboration
Certification
- First-Aid and CPR Certified
- Insurance Casualty and Property Licensed
Timeline
Coach
University Of Colorado Boulder
01.2024 - Current
Sales Associate
Sean Slater State Farm Agency
06.2023 - Current
Staff Member
Color Me Mine
03.2023 - 05.2024
Lifeguard
Front Range Recreation
06.2020 - 08.2024
High School Diploma -
Cherokee Trail High School
Bachelor of Arts - Integrative Physiology
University of Colorado At Boulder