Summary
Work History
Education
Skills
Timeline
Generic

Carmela Belliard

Bridgeton,New Jersey

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Work History

Administrative Assistant

Belliard’s Transportation Service
  • Process bi-weekly payroll, Prepare daily invoices for individual student’s routes based upon daily per diem, Prepare bid specification’s to routes in need of corporate bonds, Reconcile drivers credit card statements, Request criminal background checks from State of New Jersey Child Protection Agency., Maintain clear and transparent communication with Millville Board of Education Administration Office, Daily correspond B2B by email and phone inquiries to Millville Board Education, Process and review drivers’ daily sheet and logging mileage report

AP/AR/ Specialist

Pandrol USA
Swedesboro, NJ
  • Researched and resolved payment discrepancies both AP/AR, Reviewed aging reports accounts that were over the credit limit and delinquent, Planned and coordinated with other departments to ensure accurate billing, Daily opened 50 AP invoices- and scanned in bills via email as well as mail to into Docuware, Analyzed customer accounts for missing invoices and misapplied payments, Received bills and payment files from ORRISS EDI and posted to customer’s account, Daily invoiced average of 275 invoices to customer accounts and issued B2B invoices, Emailed/mailed invoice and statement copies to AP/ AR customers, Responsible for paying Sales tax in 8 states monthly, quarterly, and yearly

Lead Customer Service Rep

Woodruff Energy LLC
Bridgeton, NJ
  • Contacted customers in relation to credit inquiries, billing discrepancies, collections and claims for refunds, Assisted with complaints regarding meter reading issues, re‐bills or missing bills through EDI, Prepared, maintained, and reviewed aging reports for delinquent and problem accounts, Identified delinquent accounts, and prioritized collection activities based upon customer history, Called and emailed Corporations and Small businesses in regards to payment arrangements for outstanding receivables, Provided salesmen with the contractual cost of delivering gas to utility’s designated gate for daily bids, Created monthly commission report for 12 energy sales companies, Analyzed customer accounts for missing invoices and misapplied payments, Posted cash to the general ledger, Received EDI payment files from utilities website and posted payments to Commercial and Residential Customer, Issued customer and B2B invoices, Emailed/mailed invoice and statement copies, Processed vendor invoices and payments, Maintained accurate filing, Updated daily rate changes based upon NYMEX and NY Stock Exchange index pricing and communicate rate changes through EDI to each utility, Generated usage and cost analysis reports for future bids and existing customers

Facility Coordinator / Lead Sales Rep.

Modern Gas Company
Bridgeton, NJ
  • Handled customer inquiries about pricing, payment arrangements, and would call requests for gas; Updated changes in customer daily usage for accurate forecasting of an average of 250 deliveries per day, Prepared and evaluated credit applications based upon credit history, Prepared, maintained, and reviewed aging reports for delinquent and problem accounts, Identified delinquent accounts, and prioritized collection activities based upon customer history,
  • Prepared shut off for delinquent customers, Reduced account receivables from 14% to 3%, Matched batched and coded Invoices, Issued customer and B2B invoices, Prepared and evaluated credit applications based on credit report, Processed vendor invoices and payments, Reconciled vendor statements, Assisted in month end close process, Created internal memos, correspondence and scheduled meetings, Set up commercial and residential accounts in compliance with Sarbanes-Oxley Act
  • Closed calls and increased company's commercial and residential base

Education

High School Diploma -

Cumberland Regional High School
Bridgeton, NJ

Skills

  • Problem solving
  • Conflict resolution
  • Active patience
  • Emphatic listener
  • Attention for detail
  • Organization
  • Time management
  • Adaptability
  • Excel
  • MS Word
  • EDI
  • SAP
  • MAC OS
  • ICMS
  • Docuware
  • CRM
  • B2B correspondence experience

Timeline

High School Diploma -

Cumberland Regional High School

Administrative Assistant

Belliard’s Transportation Service

AP/AR/ Specialist

Pandrol USA

Lead Customer Service Rep

Woodruff Energy LLC

Facility Coordinator / Lead Sales Rep.

Modern Gas Company

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Carmela Belliard