CARMELA LAW LPN
East Rockaway,NY
Summary
Well-qualified medical professional with experience triaging patients, capturing information and completing basic procedures such as wound care. Excellent communication, prioritization and multitasking abilities with sound judgment and compassionate nature. Background in clinic and hospital environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Access Service Representative
Northwell Health Long Island Jewish Medical Center
02.2017 - 01.2025
- Streamlined patient registration process by implementing efficient data entry techniques and prioritizing accuracy.
- Maintained strict adherence to HIPAA regulations while handling sensitive patient information, ensuring confidentiality and security at all times.
- Trained new staff on hospital processes and procedures.
- Contributed to a welcoming environment by providing friendly, empathetic customer service during each interaction with patients and family members.
Care Taker
Direct Care Professional, AHRC
01.2016 - 12.2017
- Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided
- Responsible for the daily care of clients including, personal hygiene, social guidance and leisure time
- Comforted patients and provided them with reassurance and encouragement
- Participated in the maintenance of safe conditions within the facility and other related areas.
Secretary / Administrative Assistant
Events NYC
01.2014 - 03.2015
- Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax
- Communicated all merchandise needs or issues to appropriate supervisors
- Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a
- Education and Training accuracy rate
- Facilitated information flow between customer service, account management operations, quality assurance, training and payroll departments to guarantee objectives were met.
Medical Biller
GCP Management
04.2012 - 05.2013
- Billed secondary insurances with primary EOB's, printed aging reports and appealed denied claims
- Contacted insurance companies to investigate unpaid and denied claims
- Posted claims, verified patient insurance information and assisted staff with other responsibilities
- Processed and reviewed claims and resent claims to insurance companies
- Sent out statement to patients, set up payment plans and followed up on claim status.
Sales Associate
Nordstrom
09.2011 - 11.2012
- Specialized in bra fittings and prosthesis breast forms for women with breast cancer
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Recommended, selected and assisted in locating or obtaining merchandise based on customer's needs and desires.
Customer Service Representative
Ann Taylor
10.2010 - 08.2011
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
- Organized weekly sales reports for the sales department to track product success
- Managed quality communication, customer support and product representation for each client.
Education
Certificate - Practical Nursing
AMG SCHOOL OF NURSING
Brooklyn, NY08.2023
Associate of Applied Science - Health Information Technology
Nassau Community College
Garden City, NY2017
Associate of Applied Science -
Sanford Brown Institute
Garden City, NY2012
Skills
- Medical Terminology
- Vital signs monitoring
- Medication administration
- Caregiving Skills
- Medication Dispensing
- Breathing Treatments
- Wound care
- Disease prevention
- Geriatric nursing
- Gastrointestinal care
- Critical thinking
- Tracheostomy care
Certification
BLS CERTIFICATION
Timeline
Access Service Representative
Northwell Health Long Island Jewish Medical Center
02.2017 - 01.2025
Care Taker
Direct Care Professional, AHRC
01.2016 - 12.2017
Secretary / Administrative Assistant
Events NYC
01.2014 - 03.2015
Medical Biller
GCP Management
04.2012 - 05.2013
Sales Associate
Nordstrom
09.2011 - 11.2012
Customer Service Representative
Ann Taylor
10.2010 - 08.2011
Certificate - Practical Nursing
AMG SCHOOL OF NURSING
Associate of Applied Science - Health Information Technology
Nassau Community College
Associate of Applied Science -
Sanford Brown Institute
BLS CERTIFICATION
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