Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carmela Martinez

Dallas,TX

Overview

7
7
years of professional experience

Work History

Hostess

El Ranchito
Dallas, TX
06.2017 - 06.2018
  • Assisted guests of any accommodations needed, Welcomed guests into restaurant and showed them into the right direction
  • Worked cash register, and managed inventory
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Hostess

Perry's SteakHouse and Grille
Dallas, TX
07.2018 - 12.2019
  • Alerted guests of upcoming promotions
  • Maintained knowledge of current sale and specials
  • Welcomed customers into the restaurant and helped them locate the bar and lounge and main dining area
  • Cleaned the front desk, wiped down food menus, organized floor maps and displays
  • Handled all customer questions in a polite manner and in accordance to the restaurants policies
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Sales Associate

Home Depot
DeSoto, TX
01.2020 - 07.2021
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Morning Shift Supervisor

CVS Pharmacy
Dallas, TX
07.2020 - 08.2021
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Implemented health and safety protocols, maintaining a clean and safe environment for both customers and employees.
  • Maintained compliance with local health codes by enforcing strict sanitation standards throughout daily operations.

College Program Manager

Advanced Online
Coppell, TX
08.2021 - Current
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.

Education

Bachelor Of Administrative Studies - Business Accountancy

Cedar Valley Community College
Dallas, TX
01.2020

High School Diploma -

W.H Adamson High School
06.2018

Skills

  • Bilingual
  • Punctual
  • Reliable
  • Retail Merchandise Oriented
  • Excellent Work Ethic
  • Customer Oriented
  • Interpersonal Skills
  • Proficient in Microsoft Word, and Excel
  • Project Management
  • Attention to Detail
  • Customer Service
  • Business Development

Languages

Spanish
Native or Bilingual

Timeline

College Program Manager

Advanced Online
08.2021 - Current

Morning Shift Supervisor

CVS Pharmacy
07.2020 - 08.2021

Sales Associate

Home Depot
01.2020 - 07.2021

Hostess

Perry's SteakHouse and Grille
07.2018 - 12.2019

Hostess

El Ranchito
06.2017 - 06.2018

High School Diploma -

W.H Adamson High School

Bachelor Of Administrative Studies - Business Accountancy

Cedar Valley Community College
Carmela Martinez