Carmela Martinez
Dallas,TX
Overview
7
7
years of professional experience
Work History
Hostess
El Ranchito
Dallas, TX
06.2017 - 06.2018
- Assisted guests of any accommodations needed, Welcomed guests into restaurant and showed them into the right direction
- Worked cash register, and managed inventory
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Hostess
Perry's SteakHouse and Grille
Dallas, TX
07.2018 - 12.2019
- Alerted guests of upcoming promotions
- Maintained knowledge of current sale and specials
- Welcomed customers into the restaurant and helped them locate the bar and lounge and main dining area
- Cleaned the front desk, wiped down food menus, organized floor maps and displays
- Handled all customer questions in a polite manner and in accordance to the restaurants policies
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Sales Associate
Home Depot
DeSoto, TX
01.2020 - 07.2021
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Morning Shift Supervisor
CVS Pharmacy
Dallas, TX
07.2020 - 08.2021
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Implemented health and safety protocols, maintaining a clean and safe environment for both customers and employees.
- Maintained compliance with local health codes by enforcing strict sanitation standards throughout daily operations.
College Program Manager
Advanced Online
Coppell, TX
08.2021 - Current
- Coached team members on productivity strategies to accomplish challenging goals.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
Education
Bachelor Of Administrative Studies - Business Accountancy
Cedar Valley Community College
Dallas, TX01.2020
High School Diploma -
W.H Adamson High School
06.2018
Skills
- Bilingual
- Punctual
- Reliable
- Retail Merchandise Oriented
- Excellent Work Ethic
- Customer Oriented
- Interpersonal Skills
- Proficient in Microsoft Word, and Excel
- Project Management
- Attention to Detail
- Customer Service
- Business Development
Languages
Spanish
Native or Bilingual
Timeline
College Program Manager
Advanced Online
08.2021 - Current
Morning Shift Supervisor
CVS Pharmacy
07.2020 - 08.2021
Sales Associate
Home Depot
01.2020 - 07.2021
Hostess
Perry's SteakHouse and Grille
07.2018 - 12.2019
Hostess
El Ranchito
06.2017 - 06.2018
High School Diploma -
W.H Adamson High School
Bachelor Of Administrative Studies - Business Accountancy
Cedar Valley Community College